Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
I love my Cruze and especially my wife
by Csi Powell from Lubbock Texas
December 25, 2018
As a family car it's all you need even with a car seat you can seat four very comfortable .we drove it to California and back very nice ride.
Our vehicle was in for an oil change. The service department was quick and efficient.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
We took our 2015 Buick LaCrosse for Service (oil change) at Green in Jacksonville. Completed in less than an hour. They pointed out worn tread on the tires. We ordered new tires which arrived the next day. Schemed appointment for the following day. Again, they were very efficient.
I AM A CAR PRO READ THIS REVIEW
by CarExpert1 from Humboldt Iowa
January 9, 2019
I’ve driven this car for 87k miles and I’m the original owner. Comfort is ok. It’s a Chevy not your grandmas buick. But for a small car it rides decent. Interior design lacks storage space. You sit too high, the center console needs to be bigger. Performance. My car has a 1.4l turbocharged engine. Now it’ll do 0-60 in about 10 seconds, it’s not a racing car. But it’ll get up and go decently fast up until you hit 45mpg because it doesn’t have a lot of torque but hey it’s a cheap car. Gas mileage is great! If I’m going 60mph I get 38-43mpg if I’m doing 75mpg I get 32-35mpg. The handling is amazing winter driving was no problem just use common sense. This car is a GREAT bang for your buck. You get great fuel economy a stylish design a nice sporty side. Now reliability. I live in northern Iowa. It was -23 degrees actual temp. It remote started perfectly fine outside no garage. I’ve driven 87k miles with no engine issues I get it serviced regularly and please run synthetic oil don’t be stupid. All the electrical works perfect the car shifts smooth. It is a good car for the price
Our experience at Westown was great. We called ahead to make sure that the car was still available, Joe insured us that it was. When we arrived it was waiting for us at the front door to test drive. Joe was very helpful in answering our questions and along with finance, was prompt in getting the paperwork done. We will definitely return to Westown for any future purchases.
by Nancy from Sandusky
January 5, 2019
The one problem I'm having with the car is,there is 1 bang I hear at take off every day. The mechanic couldn't find anything wrong. I'm taking the car back and leaving it overnight. It only happens when the car is cooled down.
I am in love with the car that I got! The dealers were very concerned with us and our well being and welcomed us. They were pushy but also worked with us. There was an add that stated Black Friday deals on ALL Honda’s and Chevy’s at Susan’s Automall. When we got their they said that ad was incorrect and it was only for Chevy’s, which is suspicious AND false advertisement.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
It's the car no one knows about.
by DAVID from HICKORY HILLS
January 2, 2019
I'm glad that I decided to go back to driving a Diesel. Chevy has done it right this time around. I would buy another one.
Smoky Jennings staffs are awesome! They are really good take care of my truck while oil change and inspection.. Service dept came to me that found some issue with truck and they gave me options for repair. I definitely recommended to anybody come their business.. T H A N K Y O U!!
Car gets great gas milage
by Df3500 from Minerva ohio
December 15, 2018
I needed a car to commute 45 minutes to work, even though I own the "bare model Cruze" (doesn't have all the fancy bells and whistles) it's a great reliable car that gets bout 34 mpg for me.
I was leaving for a week on vacation when my car started acting up. I called Russ (my salesman from a year ago) and he had me drop it off that Saturday. The Service Department looked at it on Wednesday, ordered the part and fixed my car before I returned from vacation at no cost to me as it was covered under my powertrain warranty. I was super excited that they went above and beyond to bring my car home for me. I want to personally thank Derrick (hopefully I spelled it right) for keeping me updated while I was in Tennessee and for making sure everything went smoothly. They are definitely one of the best automotive teams I have had the pleasure of dealing with. Thanks guys!!
Nice looking Car
by Diginc from corona CA
December 4, 2018
The Cruze is a very dependable car. Very Good on gas interior has a nice look to it. The Cruze has helpful safety features .
Brad Miller is very knowledgeable regarding jeeps. He goes the extra mile to help his customers and is very patient and understanding. He is great!
Fun little car
by Chrisseese from Dahlonega Ga
December 3, 2018
This was definitely a fun car to own. It was the LT RS and was fully loaded. Gas mileage was great. For a small car it had a lot of interior room. Easily able to fit 4 adults. The only reason I sold it was that I moved on to my dream car, a Camaro.
I've just purchased a car. While I haven't taken delivery as of yet the interactions with sales personnel and financial personnel have been stellar. Initially I was treated professionally and now I feel like family. Although I'm an out-of-state buyer I be been treated as though I was a neighbor. Can't wait to take delivery thanks.
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
Once the decision was made to make a trade, everything went great.
Nicest car I ever owned
by Dvpool45 from Las Vegas
November 29, 2018
This car has plenty of legroom a very spacious trunk I bought the premier edition which came loaded the only thing I don’t like is the auto stop and stop feature which shuts motor off and restarts and stop light when you take foot off brake other than that a good reliable car good on gas
I was very pleased with my experience, the service was excellent. My truck was taken right in for the oil change and window treatment. They checked for updates for my truck and took care of it as well. My truck was so clean it looked brand new. Very happy with everything.
Great car for a great price
by ScottyB's Cruze from BRADENTON
November 18, 2018
I bought the Cruze used with under 10,000 miles on it for under $14,000. It drives great, I average 38MPG between city/highway, and the touch screen and connectivity is fantastic. The touch screen allows you to use Maps, Iheart, pandora and more to stream your music and display navigation. he 4 cylinder turbo does not seem underwhelming and it is smooth running. The auto shut off at traffic lights can be eliminated at stops by putting the car in manual mode till the light changes. Seats are comfortable, cabin materials are nice and have a quality feel to them. Overall a great ride for the money.
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
Just purchased, but pleased so far...
by Bill-in-PA from Jersey Shore, PA
November 13, 2018
I found a new leftover 2017 cruze hatchback for great deal at a dealership not too far from my hometown. $9K off list price, no hassles or gimmicks. I was pleasantly surprised with the quiet ride and overall nice features of the car. It is an LT model with the sun and sound package and tech package. The big thing is the wife wanted heated seats, and 40 mpg... the Cruze delivered both.
So far, the car has been a good purchase. If it holds up as well as my 2002 Suburban with 210K miles on it, I will be very pleased.
If time allows, I will edit my review once we have owned it for a while.
I'd been searching for a new pickup for quite a while and stumbled across what I was looking for at smoky Jennings. The experience was great and John Shumaker made the buying process fast and easy along with the help of Deb in the finance department. They truly care about making the buying process a positive experience and I hope to do business with them again in the future. Thanks Smoky Jennings!
by Arklatex from Bossier
January 12, 2019
The car resides extremely smooth. I have great control over it. The mirrors on the side cover ample amounts of the outside. The assist back up is something to get used to.
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