It was a great experience. The dealer worked with me in every aspect. He answered all my questions and ask several times if I had anymore questions. I would recommend people to go there. They have good client customer relationships.
I was in need of a new car for college. After spending a whole summer searching I found the perfect car at Jones. The website was very helpful in the beginning and when I called to set up a test drive Logan was super helpful as well.
My wife and I were looking at and wanting to get a vehicle from another dealership but had worked with Collin in the past. Collin and the staff made everything work out and my wife and I are now the proud new owners of a 2017 Acadia.
I had been searching for a truck for over 2 months, looked at over 350 trucks, 40+ dealerships and then finally found the truck I had been looking for. I called to ensure it was still available. They were able to hold the truck for me for 1 week until I could make it to dealership since I was out of state. The truck was in great condition when I got there and it was a quick buying experience. Dan was a great salesman and was very prompt when answering questions. Highly recommend.
I recently purchased a new vehicle from this dealership, I drove 50 miles out of my way because they had the SUV I was looking for, I did most of my research online and set up an appointment. I was greeted by the SUV sitting out front running and warmed up! The salesman took down my DL info and said go take it for a spin. I love it when they have the trust in you to let you drive it without them, I don't need to hear about all the bells and whistles until I actually like the way a vehicle drives. I returned to the dealer and met with the finance dept, not only did they finance me on the spot, I was driving my new SUV home within the hour I drove in. Prompt, courteous, treat you like family and no other dealer was even close to their price. Worth the 50 mile drive each way? MOST DEFINITELY
Our salesman Collin was very helpful and wasn't pushy. I felt respected and heard. When we came to pick up our car everything went very smooth. We felt welcomed and appreciated. Thank you for my first POSITIVE experience in purchasing a vehicle!
I had called and emailed asking for pictures of a couple vehicles and was told they would get them for me and they never sent anything. I still made the drive to go look at the vehicles and I feel like they gave me a service guy as my salesman. I told him what I was looking for and he had no idea what kind of inventory they had or where the vehicles might be. I ended up driving the same vehicle I drove at a previous dealership. It had more miles and more wear and they still wouldn't come down to the price the other dealership gave me. We did all the negotiations in the waiting room standing because the service guy didn't have a desk. Not impressed at all.
I have nothing but great things to say about Sleepy Hollow and the guys we worked with (Beau in Sales, Vern in Finance, & Mike in Service)
The guys were not only superb to work with, but they went above and beyond expectations. Shortly after purchase of our van, we had an issue with the AC not only was it taken care of, but they far exceeded expectations in this as well.
We have no problem driving 30+ miles to buy a car knowing that we will be taken care of as well as we have been.
I have been doing business with the for 20 yrs and love the way I am respectful and heard. They are family and just between myself, my 3 kids and referrals we have given them close to 13 purchases. We moved away and still come for service and purchases.
They followed my inquiry right away however they had already sold the car I was interested in.
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