I can't say enough Good about Hilltop Chevrolet. I've been doing business with them since 1986 and have always been more than satisfied with there sales and service dept. Gerry and Don in service have always been there for me when I have needed service or repairs. As I expected I got the same GREAT service as always. My 2015 Chevy Equinox which I LOVED was totaled as a result of an accident which was no fault of my own. I went to see Bob, salesperson he was excellent in helping me select a new 2018 Equinox. Kevin, General Sales Manager and Ken, Business Manager, did an OUTSTANDING job in making all the paper work go smoothly and with a payment I can afford. Before I new it I was driving off the lot. One EXTREMELY satisfied customer. GIve Hilltop Chevrolet a try you will be happy you did
I had Eddy Frances for a sales person. I have bought a lot of cars over the years and he was the best one I have ever had. He was great friendly, funny fast and efficient . I would buy a car from him again.
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
One of the best car buying experiences we have ever had. Chu Kwon was most helpful with our requests for a new F150 for the lowest price. Highly recommend Hampton Ford Hyundai -the customer service is stellar! Bill Bennett
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
Great place to buy a truck with all the makes and models available to you. The team on the floor was quite helpful which made for an easy experience. My daughter is quite happy w her "new" used truck. We had a problem 2 months after the fact and Tim's jumped right in with no push back and took care of it. If i don't say it already the staff and the dealer and at the shop were awesome.
We went into Tim's for a truck that we seen on their web site. They brought truck right out unfortunately couldn't get that truck but they worked so hard to put us in a truck that day. Then they suggested that we trade in our vehicle. So they put us in a car and truck. The salesman and their staff were very helpful and went above and beyond to makes us happy customers. I would go back in a heart beat and I tell everyone about how awesome they are
11/11/17 This dealership went above beyond this veterans day for this vet. They are delivering my purchase to my house 140 miles one way all for the advertised price\. For this I salute you . The next friend that is looking for a truck I will send them your way .
Great dealership. I have purchased 2 trucks from Tims. Both trucks were nice vehicles price and trade in values were fair. Buying process was easy and without pressure. Mike was my Sales person for the last deal. He was patient and helpful even though I was very indecisive. I would recommend Tims to anyone looking for a used truck.
I had contacted a couple dealerships through cars.com and was very happy with the quick responses. I love the website as cars.com makes it very easy to find exactly what you are looking for. It's a very user friendly site and I really like that most listing offer a free carfax report.
Keep up the good work and thank you!
Service was awesome !
Great customer service !
Returned my call immediately any time i had a question
Thank You !Would always recommend them to anyone ...there waiting room and service area are clean and you dont have to sit in a old runned down stinky chair while waiting for your vehicle to be done like some shops that are just money hungry filty places.
My car was recently totaled and I was waiting for a settlement before purchasing my next car. I am an elementary educator and unexpectedly shopping for a car requires time, focus and stamina which I usually save only for the classroom.
I went to several car dealerships leaving with a headache before going to 5 Star. High pressure sales techniques and pushing me off to several different sales experts, managers, liasons just doesnt do it for me.
Dan was a patient, non pushy salesperson. When he said, " I want you to be happy." Five Star and Dan really meant it.
I love my new "used " car. Thank you for your personal customer service.
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