The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
Royal gate Ellisville is where I trust to work on my 2012 Jeep grand Cherokee. I could go somewhere else that may be cheaper and may do a good job. But I put my trust to Glendale Ellisvile to trouble shoot and keep my vehicle to work at it's most optimal performance. Thank you Glendale Ellisville for your continued excellence and customer service each and every time. I think if Glendale Ellisville as a dealership that I know. One that I more than like. And for sure trust! Happy customer, Douglas Williams, CLTC
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
Mr. Joe Rice made my car buying experience easy and enjoyable. He asked and answered crucial questions that helped me make my own decisions based on my personal budget and circumstances. I could tell just by talking to him that he genuinely cares about each potential customer.
We had in mind a date that would work for us to replace our 2006 Prius that had 213k miles on it. I kept tabs on all the local area dealers for a red 2018. As the choices narrowed, I got in contact with Cody Pavish by email. He answered my questions and in late November set up an appointment with us to test drive and purchase. Craig Schaak led the negotiation and on November 30th we drove home in our new model. The whole team was pleasant to work with, they gave us full explanation of warranties, accessories, safety features....I will recommend Bommarito when I can and also hope to add a Tacoma to the family sometime in the future. The dealership is clean, bright and friendly, the shops are clean and we actually had fun there.
Tesha Hardiman was great with helping me find what I was looking for. She was very professional and made me feel like she cared about my situation. I???ve told all my coworkers about my wonderful experience.
Friendly fast service. Have never had any issues with anything I have taken my vehicle in for. I have recommended butler to several friends for buying pickups
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