The service Dept. are well on their toes,I highly rate them for each & every time I have had my Impala serviced there.Steve, has surely got the best public relations of all ! He makes sure you are happy with this dept. through your visit !
Had a lot of very nice vehicles on the lot but still out of my price range. Looking for a good used truck that is in great shape. All in all well trained salespeople, very knowledgeable about what's to offer.
allison was absolutely wonderfull i emailed her and told her that i was purchasing another corvette somewhere else and she emailed asking if she could have the opportunity to beat the deal and by God she did beat the deal and even delivered it to me! will be back to see her for sure
I loved coming in to randy Marion of Statesville ,Alison was amazing took such time to care about her customer sI would def recommend her. Very much appreciated everything she did,Thank you so much Dwayne and Sue Bailey
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
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