New car under warranty which Kia in St. Joe would not investigate leak damage, because they "did not have time to pull the carpets, just put a fan on it for a couple days." Soaked under carpets, pads, etc. Took car to Lee's Summit and they got it right in,pulled carpets/pads, let the car dry out for a couple days and then replaced the carpet, provided loaner, and were so amazing to work with. 100% customer focus. Thank you Cable-Dahmer Kia Lee's Summit! That is how you run a good business. Our family appreciates you!
Thanks Brandon Gapeul for all of your help. Excellent service. You made my car buying experience very pleasent. It is hard choosing a car but you answered all of my questions and I did not feel pressured.
We located a 4x4 truck at Show Me Auto Mall North in Belton, Missouri. It looked good except for a rusty latch and some small scratches on the fender. Although the purchase process was not the speediest, we did purchase the truck and asked them to replace the latch and touch up the scratches, which they did.
After leaving the dealership, we couldn’t tune in radio stations and noticed the antenna (on the scratched side) was missing. We purchased an antenna but were unable to install it.
We had driven the truck for several months and were happy with it. One day while walking on a deck, we were able to see the top of the truck and noticed the roof of the cab had a dent with missing paint and long scratches. The dent was on the same side as the touched up area. We were disappointed and feeling bad about the purchase. We thought we’d call the dealer and see what they had to say. They were willing to repair it to make it right! Logan offered to install the antenna at the same time. The repair job on the roof is excellent.
This made us very happy and gives us confidence in Show Me Auto Mall North to treat customers well.
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
I had been looking for a vehicle for a week before i went to Fred Leatz at Victory. Being a first-time car buyer, the whole process had so far been very difficult and everyone was giving me insanely bad offers. I wish i had gone to Fred from the beginning. Not only did he get me a better deal than anyone and the best trade in value for my current car, but he also gave me financing tips and made sure i knew everything i needed to know before i left the dealership. Fred went above and beyond for me and him and Jason gave me the best deal possible. I would recommend Victory to my friends and family.
By far the best dealership I have encountered to date. I flew out from California to pick up a car and was blown away by their hospitality and professionalism. Nick Finnegan went above and beyond to make the whole process pleasant and extremely easy. The quality of vehicles offered are amazing, made the 2000 mile drive home with ease. Thanks again!!
I’ve been to a couple of Chevrolet dealers in my time buying cars and can honestly say McCarthy Chevrolet in Lee’s Summit exceeded my expectations during my buying experience. First I was greeted by Cowboy Dan who helped me find the color and features I was looking for. They also beat the previous dealers price with no questions! It was an awesome and seamless experience from beginning to end. I would definitely recommend to anyone looking for a new or used vehicle!
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