The process was good, they know about their business but you gotta be careful in all the fees and expenses that are not disclosed at first. They tried to help you whatever is your situation but just don't feel pressure to take a rush decision
Enjoyable,comfortable.i was not rushed and was showed several options and picked the best for me thanks to tom.i went to another chevy dealer in Aug. And was shocked at the way I was treated after being with that dealership 14 years They tried to steer me in the direction that they wanted not me the customer.paramus chevy.no more of them.
I have the most amazing experience with an unbelievable dealer! I was given the freedom to make decisions about the custom options I wanted for my vehicle. Andrew was very helpful and impatient when I knew how we wanted to have this car. I highly recommend these dealers and salesmen. Thank you again!
I needed to trade in my Mercedes Benz car for a bigger vehicle that could fit my grandmother's wheel chair. JP helped me find a nice vehicle that drives very well. My grandmother really loves the vehicle both inside and outside. I'm also better able to assist my friends and family who are currently moving, because I have more than enough room for them and their belongings.
Thank you Jp. And thank you to everyone else at Prestige for all of your help as well. I love how everyone at Prestige Auto Group works as a team for the benefit of their customers! All the best!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Having bought a used Nissan Altima 2017 I was helped by Rudy The Manager and Cindy to get a good deal. Also the car works well as it is still under warranty by Nissan. I recommend this dealership for any customers for Volvo cars and some great bargains on Used vehicles.
not pressured, informed of process, upfront with info, no gimmicks,
My trade-in was valued fairly, financing balance was acceptable due to my not so great credit,
but they got me financed, ok! Am happy and comfortable with the results and I love my new TRUCK!
Needed something checked on my car without an appointment, hoped someone could look at it for me, but did not expect it was gonna happen. Not only did Shenna find a tech who could take a quick look & put my mind at ease, but she also provided invaluable advice based on her obvious years of experience. My first time stopping in with my new Equinox. Thanks Shenna!
They are all friendly, personable, willing to help and answer any questions. They even went the extra mile.... my daughter saw a stuffed Unicorn with a Chevy shirt that they were using to hold onto a phone charging cable.. she's enamored with unicorns. They didn't know were the unicorn came from but when I came in to pick up my plates they had found one and came out with a stuffed unicorn with a Chevy shirt for my daughter! Amazing thoughtfulness!
I came to Nielsen for a 2018 Camaro with my salesman Nigel in mind, but he introduced me to Ignacio, since he was busy with another client. ignacio may be new, but he is as kind, professional and as eager to make a deal that meets your needs as the others.
We started our vehicle search 2 months ago and thankfully Costco recommended Nielsen Chevrolet. From the moment we entered the doors Juan Berrios made us feel so comfortable. He explained everything step by step. We were never pressured by any of the staff to purchase any vehicle. We were actually there for over 2 hours and they met all of our demands. Thank you Juan
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