I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Awesome, awesome service. The sales and finance guys are top notch. They worked with us for over fours hours to get us into the car we wanted. Even when we left with no car because we couldn't get what we wanted, they still worked until 8:00 at night and got us the car we wanted. They never gave up helping us. They are by far the best dealership ever. I will never go to another dealership ever. Best customer service I have ever received!!!
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
I've always received good customer service as well as quality maintenance and repair service. I bought my vehicle from Holiday Motors in Fond du Lac, WI in 2014...I live in the Milwaukee area and continue to head north to Fond du Lac for oil changes and repairs, because I haven't yet found a dealer in the milwaukee area that provides Holiday's level of customer service and quality of maintenance/repair services.
Tony Deich was great to work with, was very friendly, knowledgeable, and overall made the experience fun rather than stressful! He knew the products and recommended the best vehicle for our needs! Couldn't be happier! Anyone buying a car should see Tony first! He will get any car off any lot to help you with
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