I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
by pudge from Grand Rapids
July 18, 2018
The car meets most of my needs and has a a nice Eco system(switches to battery when stopped), which gives great gas mileage. The only thing I wish is that the air would still stay full blast while running the battery. Other things I wish it had was an option like my Colbolt that you could charge phone when not running.
Very pleased with the service and that Bob Johnson had a rental available while my car was being serviced. Chris made it all possible in a very efficent and timely matter. I will definitely return as a customer. Thank you Chris!
I absolutely love this car! I
by Spacehead from Vallejo, Ca
October 16, 2018
This car meet all the needs of someone constantly on the go. Its so roomy on the inside and the heated seats are to die for on a cold day or after a long night in the in the kitchen at Olive Garden.
Staff is fantastic. Quickly answered all my questions and prepped my car for service. Service completed in under an hour. Completely satisfied customer here who will definitely be back.
Peppy and fun to drive!
August 12, 2018
This is the cruise limited hatchback Premier model with the wide profile tires. It handles extremely well and is quite Pepe even with that small turbo charged engine. Gets great gas mileage and is comfortable
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
So Far, So Good!
by Fleeflee from Pell Lake
August 25, 2018
I've only had it two days but I am pleased with the performance. The ride is nice and the gas mileage seems to be good.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
by Carol D. from Toledo, OH
September 13, 2018
This car is a fantastic value! Performance is great and reliability is at the top of the list! I would recommend a Chevy Cruze to anyone looking for a sharp car!
Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
Definitely a car to count on
by Arturo5 from Chicago, ill
December 31, 2018
Awesome vehicle and definitely a gas saver. Still feels like brand new! Was actually my dream car, feels great to have had accomplished it and proud its chevy.
This was my first time buying a car through a dealership and it was a very pleasant and successful experience! Ryan W helped me get a loan and worked for a payment plan that would fit me perfectly. Definitely a very personable staff. Oh, and i love my car !!
Sporty and economical
by Wardster from Liberty Indiana
July 9, 2018
Love the ride,looks,and fuel economy great car for the money made in America and as good as the foreign competitors for less money and just as reliable
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
Just got it!!!!!!!!!!!!!!
July 5, 2018
It's great so far, but I didn't pay much attention, when I first got it, because I was too excited about getting a newer car.
The interior isn't set up for convenience. Things are really to close together and the console needs less clutter and more space for things like phones,wallets, etc. Again I love my car, just should of looked at it closer instead of being excited to get a newer car.
May advice to anyone looking to get a new car (5 yrs or less) just look for practicality and not looks and grander.
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
Always a great experience here! They just remodeled the facility too so it looks nice. Never had any problems with the staff. I like that they tell me about the various things on my car?s maintenance schedule without being pushy.
I had the most Wonderful experience with my Salesman, Tim Barnard! Tim treated me with such Respect, Kindness, and Honesty. I was so Impressed!! This was my first time visiting Jim Barnard Chevrolet. I test drove my Chevy Trax and fell in Love with it. Tim was very patient and professional while explaining everything to me. This is what Won me over as a new customer for Life! Thank You Tim! Kudos to Barnard Chevy! Ps. I Love my Trax!
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
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