We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
With the last couple cars I???ve purchased elsewhere I???ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we???ll just keep coming back.
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
This was my wife and I’s third new car experience with DUNN CHEVROLET in Oregon Ohio . We have been blessed to have been affiliated with Mr Jim Velliquette. Three times we have purchased new cars from Jim and three times he has been exceptional to work with always the consummate professional. We have had service done to our vehicles and we’ve ALWAYS been treated like royalty Phil Roach is exceptional. Even Janet Szyperski Dunn’s cashier is as pleasant and accommodating as they come. Unfortunately our 2015 Impala LTZ was in a collision we had it towed to Dunn’s Body Shop and between Stacy Ott the Collision Manager & Libby Mottmiler they completely handled our car repair and delivered back to us a beautifully perfect BLACK car. Their workmanship is unequalled.
But back to Jim Velliquette if your looking for honesty, dependability and a great moral compass in a salesman look no further. Jim will not disappoint you. Give Jim a call today to experience the way car buying should be. 419-693-3000
No I’m not related to either Jim or anybody at DUNN I’m just a very happy and very well treated customer just like you will be.
I wish I would have saved myself the time and came here first. Jim V. was extremely easy to work with. Jim worked within my budget and came up with a list of trucks for me to test drive. Within no time I was driving my dream truck home. Couldn't ask for a more positive experience.
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
Bob D. Was able to finance us and worked to get the deal done. He was also able to arrange for DVD player to be installed in the car I picked out (for the grandkids). Everyone was very friendly when we came in and we would definitely go back in the future when the time comes.
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
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