My husband and I came in looking for a used car, with a 2009 Dodge Grand Caravan for a trade. Hector was able to work with the finance department and get us into a 2019 Kia Soul. The process was easy and Hector explained everything in detail. We ended up with a higher payment than we expected, but the perks of buying brand new made the extra cost so worth it!
My wife and I were having a difficult time finding a 2009 Toyota sienna. We looked everywhere near us and the prices were just too high. I saw one at Laker Motors in Holland Michigan. We are in Minneapolis. I just checked on it. Ben and Sandi and Jeff made it so easy for us and gave us such a good deal that we flew from Minneapolis to grand rapids Michigan, they picked us up, we tested out the car, did the paperwork, and drove it home. Super vehicle. Super trustworthy people.
I had the pleasure of working with Alex. I appreciated his straight forward, not pushy sales style. We were easily able to communicate via email so I was set to go as soon as I got to the dealership for a test drive. He showed other options without hesitation.
Everything was fine except! I had a appointment for my truck to be worked on at 7am in morning, I didn't hear any from them so at 130pm I call my representative who helped me, had to leave message, he called back, they were just going to bring my truck into the shop and that time, they called around 3pm said it was done, Imake a appointment for a reason so it can be worked on at that time not a half of day later!
Great experience buying a new car. Chris took care of everything.
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