I really appreciated Mike the sales person he was so professional and respectful amazingly friendly,knowledgeable and helpful
Very reliable and comfortable.
by Ksmith from Warren, OH
January 7, 2019
This car met all our needs for our growing family. There were things like the back up camera and the speaker system that were not needed but just an added bonus. We are so thankful to know that when we have our daughter in the back seat that she is safe in this car. It rides so nice and handles well. And the gas mileage is also a reason we were looking at this car. We are very pleased with our purchase, it's the perfect size.
My daughter bought a 2015 Kia Soul today from
Jeff Wiemann at Carmax Cy Fair. 15 minutes into our visit she realized Jeff had been her salesman back in 2013 when she purchased her 'first' car! He's a great salesman- I have always given 5 star reviews to carmax- but Jeff deserves a huge 5 star review too!
by Dana D from Berlin NJ
November 26, 2018
I could not be happier with my 2014 Chevy equinox. It has such a sporty look but plenty of room for my family. 100% recommendation to test drive this vehicle!
I rode in my friends Equinox a while back and it was so comfortable, I never dreamed I would OWN MY OWN!!!!! The inside is so spacious and comfortable and it rides so smooth!! THIS IS by far, my favorite car. Dan Behmer is the best salesperson ever!!!
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
Love it so far
by TiffanyB from Rochester Ny
November 5, 2018
I've only had the SUV for a week but me and my kids love it. Enough room in the back to fit all 3 kids trunk space for football equipment. Rides very smooth
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
Most reliable car I’ve owned.
by TomR from Vacaville, California
November 2, 2018
This vehicle meets all of my needs and expectations for quality. I have not had any quality or mechanical issues since I have owned it.
I gave a lot of "averages", but expected a lot more from Volvo. When the sticker price is $63k. These folks can't hold a candle to a luxury dealership. I wrote a super lengthy review to Volvo. I purchased a new 2016 VW from them, vowing never to darken their doors again, but.....got sucked in to a 22% off MSRP deal that I couldn't pass up on a 2017 S90 loaner. In both instances the sales people were great. In both instances it went downhill from there; delivery, make ready, promises made, promises broken over and over. If you have to buy from them, ask for Reid on the VW side, and Chris on the Volvo side, but be prepared for subpar service after the sale.
Of all the cars we have bought new and used, this was amazing. I have never had such a positive and helpful time with a car purchase. Start to finish I would rate a full 5 star review and recommend to anyone. Thank you all for my new car.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
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