We were in the market for a used minivan. Zack worked hard to find us the right van for our family. He came highly recommended by many and for good reason. We will be going back to kayser and Zack for our next vehicle too.
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
My Silverado started losing power while traveling from Illinois to Wausau last Friday night. Called Trecek in the morning. Got me in but were booked up and told me they couldn't probably look at my truck until Tuesday. Dropped it off and secured other transportation. While driving back to Illinois on Monday, got a call from Trecek. My truck was done. They had a cancellation and were able to bump me up and get it fixed (they knew I'd be passing by on my way home on Monday). So I was able to return the other car and not have to make another trip back up to pick up my truck.
The repair was good, and they coordinated all with my warranty company as well.
Travis in the service department was great.
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
Service was excellent as alway. Definitely will be back.
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