I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Recently we purchased a Ford Expedition at Impex. Nasser was not high pressure and did what was necessary to make sure we were happy. The entire buying process was easy and very pleasant. I will recommend this company to my friends and tell them to ask for Nasser! Thank you so much for being so respectful and professional.
Couldn't have been more pleased with the entire process of buying our new Traverse. I would highly recommend this dealership and all the folks involved in our purchasing process ~ best "customer service" ever, and that's very hard to find these days!!
We have purchased 3 automobiles from Terry Labonte since 2010. We have purchased the Oil change packages for every single oil change to all three, UP UNTIL THIS ONE, service that is. The last package deal ran out when we had it last serviced. i don't know if it made a difference for not having the package, but one thing we really enjoyed was the complimentary interior cleaning/vacuuming. It was not cleaned this time. Is this a service, only performed, if you have the service package? Having said that, it is always a pleasant experience having service performed at TLC.
I just purchased a 2019 Tahoe and couldn't be happier with my new SUV. Joel Adams made the entire car buying experience easy and completely seamless. He was very helpful throughout the entire process. I will buy all my future vehicles from Terry Labonte Chevrolet.
Had two of my cars worked on two different days, Dave Trout and William Butler were outstanding service consultants they took care of the repair process and kept me in the loop the whole time, the repairs were done in a timely manner and even had someone to take me from the dealership to my home and then back to the dealership when repairs were completed, I felt like I was there # 1 customer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.