Very pleased with the timeliness and quality of the repair
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
Robert Heppler has help me with getting a new truck for 6 -8 years real good at what he does dealership is very nice and clean people are nice and friendly When looking for new or used will keep going back to see Robert THANKS AGAIN
Best choice for my Adventures
by BoilerUp from West Lafayette, IN
December 29, 2018
I wasn't sure what to expect, but I have fallen in love with this car. Comfortable drive, great safety specs, and lots of room for all travel needs!
We have been dealing with Jim Shepherd and crew since we moved to Richmond in 1995 and refuse to go anywhere else for sales or service. We've always received service with loving, caring, "family" excellence. We just bought a "new" used vehicle for my wife and got a better deal than any other dealer. I bought my Focus from Jim Shepherd years ago, sight unseen. Told him want I wanted in a car as I needed one. He arranged all finances and picked me out a car that exceeded my expectations and with a lower price and payments than expected. Same as today with my wife needing a "new" used vehicle. Walked in, told the team what I needed and what I could afford and they set my wife up in a "like new" Mercury Mariner with all the bells and whistles at 2.17% APR which is fantastic. Just took my car in for service and good going over as it's high mileage with orders to "fix/change/flush anything that needed fixing." Instead of a high dollar bill, I got a reasonable bill for only necessary upkeep and good for another 20K miles all within one day, car washed and cleaned upon return. Greatest service department in my life. One cannot say too much about the team at Shepherd Sales and Service. In all honesty, if you're going anywhere else, you're doing yourself and your pocketbook a disservice. May God bless Jim Shepherd and his team as you will not find nicer, more caring and helpful people on this planet. Going anywhere else...is just wrong. God bless you in your travels and be safe out there.
It's a Chevy...Need I say more?
by Ni-Ni from Fitchburg, MA
December 27, 2018
Wonderful!! I love everything about it, from the body style to the color to the smooth ride to the bells and whistles. I made a great choice. I'm very happy. Even though I have not owned this vehicle for long, I am a big fan of Chevrolet.
Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!
One of the best cars I’ve ever owned.
by Taylor22 from Jacksonville, Fal
December 20, 2018
It has plenty of legroom in the front and back and plenty of trunk space. Great family vehicle and very reliable transportation. Also for a SUV it gets great gas mileage.
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