So I stopped into Shottenkirk Chevrolet after checking around on different websites and receiving a call from a salesman (which is kind of sneaky you having to give your phone number and contact information to just LOOK at the price of a vehicle) I went to the dealership the following afternoon when I got off of work and was there for about 3 hours which included a test drive. I did NOT purchase the vehicle that night because one, they were not close enough to MY bottom dollar per month and the interest rates were way too high. So, I told them that I wanted the truck, but did NOT need the truck and if they can't get even CLOSE to what I am willing to pay I am leaving. Well, the next day, I went back after work and they did JUST that! They got well within my price range and my interest rate after MULTIPLE calls to several financial institutions. Needless to say I am VERY happy. The only problem I had after my purchase was I needed to immediately fill the tank because it was close to empty. I am hoping that today when I go back, that they can at least give me a voucher as I should NOT have had to fill up right after purchasing the vehicle, it should have had a free tank with my purchase. I found that out after speaking to the GM at Shottenkirk Toyota a few days after my purchase.
I searched all over the internet for a low-mileage used Impala. We drove from Kansas City because Shottenkirk had the best selection of what I was looking for. Our salesman Shannon was honest, respectful and didn't fool around playing games. Gave us their bottom line price right away and saved a bunch of back and forth haggling which I dislike. This dealership truly exemplifies "drive a little, save a lot." It was a very pleasant buying experience.
We have been Very Impressed with the Super Friendly Atmosphere with the Entire Poage Team. The Friendliness never stopped at the initial sales attempt. :)
We have always felt welcomed back. The Sales and Service team both have Always been very helpful and treated us above and beyond expectation. We are very proud to say we purchased our vehicles at Poage. Thanks to All of you!
We purchased a used 2014 Chevy. It was left at the dealership for several days for it to be certified and detailed. When it was time to be picked up, it was not detailed (from what I could tell, at all) and by the time we got it home it was making loud noises. Not sure how this was not caught during the certification inspection, but it was eventually taken care of after parts were ordered and it was delivered back to us. The amount of time taken for all this to be cleared up, was to me excessive. Everyone we dealt with however, was nice and friendly. Just not sure where the breakdown occurred in the process.
After several issues at other dealerships and several long hours this one came through above and beyond what was expected. The staff was friendly helpful and went out of there way to help us find what we needed.
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