My husband and I had just been jerked around by another local dealer and went in with a bad taste in our mouths. The salesman was straight and honest with us. He didn't disappear for lengthy amounts of time and say he was "speaking to his manager" like a lot of other dealerships do. We ended up getting our new vehicle from Bonner and will return for future needs.
Everything was great, professional atmosphere, good people, great salesman, they met competitors deal....worked w/ me after the sale when I wanted the bed liner switched for a bed pad ( I was putting a cap on the truck)...no issues...smooth
As always, the service was done promptly and correctly the first time, and the vehicle was ready when promised. This is a truly exceptional dealership which can serve as a template for all Chevrolet and non-Chevrolet dealerships.
TO; Bob: CJ ; Your entire service dept. from walk in to walk out. took care of me, had a situation with 2008 Tahoe. I purchased @ Bonner.
I'm not a regular customer, I was treated well , explained in detail the repair sequences, offered options attempt made to repair prior to being towed in. Had vehicle repaired same day, I can't thank the staff enough..
I will return as a regular service customer, i'll recommend Bonner to all my friends & family.
simply put : best way for a Working Man to Say to You.
Bernard "Bing" Toporcer
Those who know me know I’ve bought ALOT of vehicles, my experience here was hands down the BEST car buying experience I’ve EVER had! I drove almost 4 hours to make this purchase and it was worth every minute of it! Brandon Harris was not only polite, honest and helpful but was truly a pleasure to do business with. I will certainly be back for my next purchase and would HIGHLY RECOMMEND doing business with Carmix. YOU WILL NOT BE DISAPPOINTED!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I visited Ray Price Mt. Pocono and leased a 2018 Ford Escape. Mathew C. was an absolute pleasure to work with. He was very professional and friendly! He made the process very smooth and answered all of my questions. I am very happy with my new car and my experience at Ray Price Mt. Pocono! Thank you to the staff and again a special thanks to Mathew C. !
My experience with Valley Chevrolet is very good I drive a good distance to get over there to get my car serviced use me my cars yes I have numerous cars that I have brought from Valley Chevrolet that I drive over there to have service good people
This place raises the bar on the customer experience. I had to replace my brakes and since I was there the mechanic was like your inspection is coming up soon let's do it today since you're already here save a trip. Awesome!
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