Honest to God it was the best car buying experience I’ve ever had in my life! I have never purchased a car online before, but let me tell you Prescott Brothers Autos couldn’t have made it any easier! From Chelsea, who I first initiated the online process with, Keith The in-store sales person, and Jeff the store sales manager, you won’t find a better team anywhere to work with! I couldn’t be more happy with my purchase, and would definitely recommend Prescott Brothers Autos to my friends and family!
Recently I was told by a body man that my tahoe of three years old was rusting in a few spots, so I contacted Josh at Sawicki and we talked. I stopped by one Wednesday and he was gone and I had my mom with me and she is elderly so it was hard for me to wait for him with my mom being in the car. When I got home I called him and explained to him that I wanted to meet with him but my mom was in the car and we couldn't wait for his return from lunch. Josh said no problem that he would drive out to my house, wonderful he came out we talked about it and I explained to him that all the Tahoe's I have seen lately including mine were rusting in these spots. He said he would see what he could do and that he would contact me. the next day he called me and said he was still working on it and he would contact me. I was very impressed at this time due to him coming out to my house and communicating with me on the phone. A week went by and I heard nothing so I called him and he stated he hadn't heard anything. My husband and I both had the day off one Friday and we stopped by to talk to him explaining that these Tahoe's are rusting and I thing GM should stand by this, these are not cheap vehicles. Josh listened and again said he would keep this in mind. My complaint here is I never did here back from JOsh if they were not going to do it he could have at least given me a courtesy call, I actually had to call him again. I was disappointed that the paint job wasn't going to be done and that Josh didn't seem to call about at least calling me back. I guess since sawicki didn't get my paint business they didn't care anymore. However I use them for a lot of other things.
My wife and I recently bought a 2015 Chevy Volt from Jeff Fisher at Schimmer's in Mendota. From the start of the process until and even after the purchase- Jeff was excellent to work with. No pressure at any point and he found us what we were looking for. Would definitely recommend dealing with the guys at Schimmer's before buying a new or used vehicle from somewhere else.
I worked with salesman Brandon (purchased Buick). He listened, answered my questions, returned the phone calls. Most important had laid back personality and was not pushy.
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