Did my research and knew the value of my trade as well as fair market value of the suv I was interested in. Expected a fight to reach a fair deal. Robert Corbett was are salesman and things went great. For the first time I walked out not thinking "what happened" but was pleased that the deal was so smooth with no regrets. Would highly recommend Mr. Corbett and Preferred Chevy of Grand Haven. 5 stars
This is my 2nd used car purchase from Preferred. My sales rep. (Ryan Myers) was both professional & knowledgeable. Both the car buying process and the delivery process were handled in an excellent manner. Ryan took the time to explain all of the features of the LaCrosse and answered all questions thoroughly. I won't hesitate to return to Preferred and Ryan in the future.
They treat me like family and very nice people I will always by from there and have my vehicles service there they really take care of there people.They have always been curtious to me and there building is always clean
This facility went above and beyond. I arrived with a car problem and no appointment. They were quick to respond, identify the problem, arrange to have the repairs completed and get me into a loaner car so I could get to work. OUTSTANDING CUSTOMER SERVICE.
This was my first visit to this dealership so I wasn't sure what to expect. I was introduced to my salesman James Stevens who made me feel at ease with his low pressure approach. We arrived at what I considered a fair price on both the sale and my trade-in. I had a misunderstanding about some aspects of the closing but Scott Baker stepped in and made sure I fully understood the process which then proceeded to my complete satisfaction. Beautiful dealership with lots to choose from. I would be happy to do business with them again.
Since we purchased our Silverado at this dealership, we have brought it back here for repairs and routine maintenance. We have been pleased with their service and workmanship. The facility is pleasant, efficient and clean.
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