I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches.
I would highly recommend Cernak Buick to anyone looking to but a new vehicle.
It was time to trade in our 2008 Ford Edge, so we went online shopping. We saw a car that caught our eye and decided to stop in and check out Thrifty, based on a friends recent experience. The car we originally wanted to see had already sold, so we strolled the lot with Mike to see what was available. We looked at a Ford Explorer then a Jeep Grand Cherokee. Very easy going, no pressure whatsoever. We fell in love with the Jeep and purchased the same day! So easy and customer friendly. Easily the best buying experience we've ever had!! Kudos to Mike & Bruce for making this an easy, wonderful purchase!!
Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again.
Tom and Tommy are extremely knowledgeable about their inventory. They go the extra mile for you. They are really easy to deal with . Made the transaction stress free !!! Can???t go wrong with this dealership. Thank you guys it???s been a pleasure.
My old car literally bit it on a Sunday. By Thursday I was driving a QUALITY car. Bruce & Mike listened to my needs and I currently have an Awesome Car!! I will return & recommend to all my family & friends!
Came in looking for a used truck. The salesman, Ryan Brewer, patiently and clearly pointed out that a new vehicle was best for me. Followed his advise and drove out the same day with a new Silverado. Professionalservice from sales to completion of deal. Very pleased.
Planned on spending about an hour for the required maintenance I was having done. Had a 9:00 a.m. appointment so I figured my vehicle would be ready around 10 baring and holdups. The Service Advisor assigned to me appeared in the waiting room around 9:30 and informed me my vehicle was ready. Cost was as quoted which was a pleasant surprise. Great place for service. Wouldn't go anywhere else if at all possible. Staff is very friendly, professional and courteous.
The staff were great in the whole process of buying a used car, they walked us through everything and making sure that if we had any questions that they were answered so we could get the best possible deal
I my opinion Ryan Brewer is by far one of the best salesmen I have dealt with. He spent time getting to know our vehicle needs before he suggested alternitives. Ryan went the extra mile in the buying process and after the sale follows up to make sure everything is going well.
The Burke staff made the experience quite pleasant.
I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He really catered to my every requested, answered every question on the spot, and continually checked with the finance department on the status of the paperwork. All in all Jason made getting a new car a breeze. I would absolutely recommend Bertera Chevrolet to anyone looking to buy a new car!
From being greeted at the drive in writeup , getting written up & speaking with the advisor , talking with the service director ,Steve , and paying the bill everyone was polite ,professional & friendly - service was excellent on my car Thank you
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