My salesman Rob Foster
December 4, 2018
I purchased a used 2014 Dodge Durango Citadel 5.7 liter HEMI from Pine Belt on 11/11/18 and the Salesman of Record was Rob Foster. I had my eye on this vehicle, which was on the lot for about 6 weeks. When the price was reduced a third time I contacted Rob and made an appointment to see it. For 3 months before this time I had dealt with a tiring myriad of unprofessional salespeople while shopping at other dealerships, which put a bad taste in my mouth. This Durango, though, was in almost flawless condition--a definite 9 out of 10 inside and out, with no accidents or paintwork, and garage kept. However, if it was being sold by a non-professional jerk I was taking my business elsewhere. I did not feel this way when speaking with Rob. He was positive and not pushy, and was surprisingly knowledgeable about the Dodge Durango! After meeting with him and inspecting the vehicle I discovered that It was equipped with towing hooks, which i wanted removed. After test driving it we discovered that the front brakes pulsated. It also was missing the cargo cover and was in need of a professional detail. It was during this time that I also discovered that Rob is a definite "car guy" with a passion for cars. We then sat down and I agreed to pay the asking price if Rob would have the towing hooks removed, related electrical modification returned to factory, and lower grill replaced, the front brakes and rotors replaced, provide me with a cargo cover, and have the vehicle detailed. Rob agreed and had the repairs performed, the vehicle waxed and cleaned really well inside and out (not detailed, but I am OK with it), and promised to have a cargo cover for me when I return for a pit stop in early December. Rob is an ethical, professional salesman and a very good dude. He delivered on the most important stuff and did not over-promise and under deliver. In life you have to acquire passion, and Rob is a car guy with passion and was GREAT to deal with! I am very satisfied that he was my salesman and would recommend him to anyone in need of a new or used vehicle... and I am totally loving my awesome Durango!