Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
Preston is the man! Great service , my new vehicle was a great buy!
I would recommend anyone to this dealership!
Got me a great deal and was super easy to deal with, they didn't give me the run around like other dealerships.
Overall it was a good experience since we came to look at one specific car and was able to purchase it. The process took longer than expected since it was over 2 hours and most of the time was waiting for finance.
The Sales team was able to answer all questions and provide support where needed.
Established a great price via email; drove 130 miles to the dealer to pick the car up; everything was above board and they gave me the quoted price without a hassle. I was in and out of the dealership in about 1hr.
Easily the best new car buying experience my wife and I have had in our lives (we've purchased 3 other cars from other dealers). Goshen will be my 'go to' dealership going forward. I cannot say enough good about these guys.
Dropped of my vehicle for service and a particular suv caught my attention very friendly sales people with a no pressure approach highly recommend saures and there staff i woiluld buy another vehicle in the near future from them again
Chris who helped us was knowledgeable and helped us. Andy was terrific and explained things to us. DISAPPOINTED in the fact we were promised Ziebart and told they would call us with an appointment to bring the vehicle in when we purchased the vehicle on the 22nd but have heard nothing yet from Chris. We were also promised car washes but never received the coupons for it. We had a minor problem when we first bought the Escape so it stayed overnight to get a new battery put in it, but we had to call to find out when we could get our vehicle.
Great experience in purchasing my GMC truck at Sauer's GMC
by Tim from DealerRater.com
June 21, 2018
Very good experience in purchasing my 2006 GMC Sierra on 5/25/18 from Sauer's GMC. Tim, the salesman along with the business manager, who wrote up the purchase did a good job. Also very nice of dealership and service manager to lend me a towing hitch for my truck, since could not remove old insert on my traded truck. Was in a real bind otherwise because of scheduled camping trip for the Memorial Day weekend.
Mike was very helpful during the test drive and responded to my questions quickly via email the next day, after which we made a deal and drove the car home all within 24 hours. No high pressure sales pitch but I didn't have to go searching for someone to help me either.
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