I've always been skeptical about buying used vehicles from "auto malls" and the like, and have always gone the more costly route and bought directly from dealerships that only sell certified pre-owned cars.
However, after doing a little research, looking at their inventory and meeting the owner of Rt. 27 Auto Mall, I took the plunge. It couldn't have been a more comfortable and positive experience. The salesmen and staff are knowledgable, helpful, and not overly pushy. They are also worked very hard to do business with me in a way that was very fair and reasonable, while still managing to maintain transparency and integrity. The entire process was as seamless as one could expect when buying a car.
Most importantly, the staff here exhibited a high level of regard for my (customer) satisfaction. Trustworthy, honest, knowledgable and very reasonable! I wouldn't hesitate to recommend these guys to anyone in the market for a pre-owned car and would definitely do business with them again!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
Leo is very professional and knowledgeable the leasing process was a very smooth one no beating around the bush unlike other dealers. Thank you Leo and Marc it was a great experienced. We will definitely refer you guys. Julio and I love our 2019 Equinox.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Enjoyable,comfortable.i was not rushed and was showed several options and picked the best for me thanks to tom.i went to another chevy dealer in Aug. And was shocked at the way I was treated after being with that dealership 14 years They tried to steer me in the direction that they wanted not me the customer.paramus chevy.no more of them.
Best vehicle I have tested
by KaraR from Coeur D Alene, ID
December 26, 2018
I own one and they are awesome, the comfort and room in the vehicle is a great need for any sized family. Great for vacations as you can put all your bags and luggage inside
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Love the Technology of the Flex, App and Onstar!
by WendySM from Elk Grove Village
November 19, 2018
I really love and feel spoiled by the technology available on this vehicle, I loved the money I saved by having the Flex Fuel option to save money by filling my gas tank with E85, love the convenience of the Onstar app on my phone. I was always able to start my vehicle in the winter from any distance with the app and then the Onstar service in the vehicle to get directions easily by either typing in my destination on the app on my phone or by speaking to a rep in the car!
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
We have been using this dealership for the past 6 years and they are always very professional. Don't expect any hard sales tactics or paperwork games.
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