Johnny Garner was the salesman who helped me with the purchase of my used truck last month. Johnny provided the type of customer service that is hard to find nowadays. Keep up the good work Johnny and we will be back to see you in the future!
Lou and Becky
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
My wife and I recently bought a 2015 Chevy Volt from Jeff Fisher at Schimmer's in Mendota. From the start of the process until and even after the purchase- Jeff was excellent to work with. No pressure at any point and he found us what we were looking for. Would definitely recommend dealing with the guys at Schimmer's before buying a new or used vehicle from somewhere else.
This dealership was top notch! Jeff Fisher went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and great advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Schimmers (Jeff in particular) to anyone who is looking for a new or used vehicle.
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
In general, I hate buying/replacing cars. I have to say that the experience with Gary and the Vaessen Brothers dealership was the best experience we ever had. We drove all the way from St. Louis and it was worth every mile. Great price, great trade in value, had all the paperwork ready to go before we arrived, no wait, very courteous, honest and genuine people. We will be back.
I needed an oil change bad but could not wait. I cant beleive they gave me a loner vehicle and even came and picked it up after it was done at my work. I have even had work done in the past that was more major and they did great. Never an issue.
We would recommend Prescott Brothers Ford dealership! We would buy from them again. We also have had our truck repaired by them and was treated very good. Talked to two salesmen, Rob and Jason. Both seem like hard working guys that want to help match you to the right vehicle.
Went there looking for a jeep wrangler or cherokee. They had a few really nice ones ( just none in my price range). They were very helpful and seemed honest about their cars.
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