Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
I have been looking for 05-06 Tundra Base Model for quite a while and and stumbled across this one for sale at Wessels in PA. I had plenty of questions and the sales staff were more than accommodating. As I went over pretty much every detail on the truck with some requests they took care of them without question to make my purchase complete. Now since I live in Maryland I need a Maryland inspection for licensing and that was about 2.5 hours form the dealership to my home so I asked if they could get it inspected in Maryland approximately 45 minutes from there dealership to seal the deal as long as all things were in good standing. This saved me a long trip and the truck passed. I feel they are an honest and very friendly dealership which is a welcomed change from many of my vehicle purchases here in Maryland. Mom and Pop Dealership maybe... First class people and transaction absolutely. Thank you, TT
The customer service with Tirk was great. I came in just to get an idea of what I wanted. He was not pushy in any way. He just answered my questions and allowed me to test the cars I was interested in. The buying process was simple and not stressful.
My experience with Kim and the staff at Red Lion Chevrolet was absolutely the best I've ever had when purchasing a vehicle in a long time. I had no intentions of even going to a dealership but after a battle with repairs on my used car it was looking like a new (used) vehicle was my only option. I went to Red Lion Chevrolet because it was the closest dealership to my house and was greeted by kim. With only a broken down Pontiac as down payment and not much financial wiggle room Kim worked her magic and got me in a 2016 Malibu, when I had intentions to buy the cheapest car they could get me. Me and my family are extremely happy to be sitting in a beautiful new (to us, anyways) car, and to be in a reliable safe vehicle that we can rely on for years to come.
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
Salesman Jeff Turner was great finding the right car for our needs. In fact, it had so many more great features than we were originally looking for and now we are so glad we will have these added perks! I was happy with the time Jeff took to go over all the features and help setting up the apps in the car. A shout out to Bob Ruth Ford and Salesman Jeff from a satisfied returning customer!
Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
I purchased a car today at Thornton Automotive Dover, PA and I could not have found a more professional, hard working, and willingness to do anything for the customer to be highly satisfied. The salesperson and manager were outstanding and bent over backwards to be able to get me in the automobile of my choice. I highly recommend Thornton Automotive of Dover PA. Hats off to the salesman, Kevin Shiffer and Sales Manager, Chuck Wakefield.
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