I ordered a new 2018 Traverse and it was lost in transit. Mike Phelps did not know what had happen and then found out it had been damaged after days of tracing it down. Thomas Clayton was the salesman and was great to work with. He did an outstanding job to make the deal go smoothly. I feel Chevrolet should have offered something for having to wait days to find out the new Traverse had been damaged. It was luck that Mike Phelps found another one since the Cajun Red was hard to find and that is why I had to order one and wait weeks only to find out it had been damaged in transit and not knowing if I would be able to get one before months later. That was the only disappointing part of the transaction. .
Scheduled service online, which is easiest for me, rec'd a confirmation email a few days before appt, arrived and in and out very quickly. Will continue having my car serviced there. Very friendly people.
Bought a 2014 Camaro and I were completely happy with the service. It was the first new car I had ever bought and thought it would be a difficult process. It turn out to be a breeze and I believe these guys are the best in the business! I would recommend them to anyone.
Without question, the most enjoyable and transparent dealership I've ever worked with. Chad and his staff are second to none. I've never felt more appreciated. If you're looking for a dealership that won't pressure you into extras, will be open & honest about pricing, and will let you test drive as many vehicles as you need to find the one for you, this is the place. It's clear that they aren't in the business of selling cars; they're in the business of building a base of customers that want to return. Can't praise these guys highly enough.
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