Very friendly and professional experience with this dealership.
by Grannyme from Westland, MI
November 22, 2018
We were rear ended while stopped at a red light by a F450 truck going approximately 45 mph. Although the car will not be driving anywhere as the rear passenger wheel was broken off and rear windows shattered, we walked away! Feeling thankful that GM designed this car to withstand this type of accident.
Service is always completed with full explanations
by Paul from Lancaster from Lancaster, NY
December 19, 2017
Having been a long time customer to the Cappellino dealership I can highly recommend this dealership to anyone. The entire staff is attentive from sales, service and collision. The service representatives fully explain any repair and keep an up-to-date service record to insure any recalls are completed.
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
First time visiting the dealership. Everyone was friendly, not pushy and very knowledgeable. They did try to push the complimentary donuts on us! We looked at three different used vehicles and Kyler helped point out the good and bad features on each one. We test drove two of the GMC's and decided right then which one we wanted. We are very happy with the vehicle and would definitely recommend them even though they are about an hour from us.
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
Brian Kelley made my shopping experience First class. His shoot from the hip tell it like it is approach was refreshing. Highly recommend this dealership with Sam and Brian!
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
This dealership made car purchasing enjoyable as it should be.The salesman,Shawn Steed was very attentive and payed attention to what we were looking for in the purchasing process. After the purchase Shawn explained everything about the car and made an easy ride back to BUFFALO,NY. Travis Bush was also very professional, in explaining the financing and warranty process, I would highly recommend The Bidleman GMC Dealership for an enjoyable auto purchasing experience.
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
Extremely friendly dealership. Dean is super nice guy! And Drew my salesman was very helpful and answered all my questions along with Joe the sales manager.. Everyone I came in contact with went above and beyond my expectations. All staff made me feel welcome and really went out their way to help me out. Very happy with the way I was treated by everyone.
Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
Worked with Lionel. As I had to travel about an hour to the dealership I greatly appreciated the fact that they would work with me to find a deal the allowed everyone to be satisfied. Lionel was available but did not apply the pressure tactics. Nice to feel like a customer and not a number or piece of meat. Will definitely look to Hartway in the future. Well done.
Has all the features I wanted!
by desert lilac from Scottsdale, AZ
December 3, 2018
Comfortable, with all new console, camera, music, tech and safety options, plenty of room, great visibility, towing capability, stylish interior and exterior, flexible configuration, and good gas mileage
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
by Sandy from Gainesville, Tx
December 3, 2018
Great gas mileage, love the space, couldn’t ask for more out of a car, the technology is great love the apple car play and the App that lets me open my car from my phone.
Very good service and staff is friendly. Have purchased 2 cars through them and definitely will continue doing business with them in the near future.
Love our new Equinox.
by A. Morgan from Cripple Creek, CO
November 26, 2018
My husband is 6'5" and I am 5' tall. Buying a vehicle that is comfortable for both of us to drive has been a challenge. And then to add to our problems, my husband has MS and must use a walker. So before we test drive a vehicle we had to fit the walker into the cargo space. Not feasible in most vehicles we tried. The Equinox fit all our needs and we couldn't be happier.
I have given 4 stars for buying process to make this an honest review. The financing was a little bit of a struggle in the beginning, but I think it was a problem with the bank, not the dealership. The price was very fair and the salesman (Bob) was very friendly.
What really impressed me with this dealership is 7 months after purchasing my used Subaru Impreza from them I noticed at the first snowfall my AWD did not work. I called Bob and explained the situation. Bob had his General Manager (Mike) call me which was within a few hours. Mike told me to take it to a Subaru Dealer to be diagnosed and they would work with me to resolve the issue.
Long story short they did not by law or for any other reason need to feel obligated to do anything other than say sorry, but they offered to help. For this reason I highly recommend Basil Retail South.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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