Came in with a leak in the motor/transmission area
by bonnie20 from DealerRater.com
December 2, 2018
They did a great job diagnosing the problem, even showing me it was motor oil not transmission fluid. Called about my warranty, always scheduled me an appointment to come back & reminded me of same. I just hate that they beat around the bush about a loaner vehicle.
Overall very happy with experience. Salesman (Jacob) seemed honest and straight forward from original phone call I made up to us pulling out of lot with new truck. Only issue we had was after financing was submitted it took forever to get response back from bank, although that was not on the dealership. But they did call bank and ask if they would expedite it some. they also did everything they could do to get us in monthly payment we put out there. Would recommend Patriot Chevy Buick in Bartlesville to anyone looking for new vehicle.
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