Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had the best experience shopping here. They were helpful and patient with no pressure to buy. They found exactly what I wanted, even when I didn’t know exactly what that was. The process was pretty smooth. I also really like the option to return the car within 5 days and the 30 day warranty. All in all, they treat you right and take the worry out of buying a used car! I will buy from them again.
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Had a great experience at Groove, specifically because Jordan helped me find exactly what I was looking for... and put up with my countless model comparison questions (thank you!). I ended up with the 2019 Forester Limited and I could not be more satisfied. On multiple occasions Jordan ventured into the wintry mix with me (not ideal weather to browse vehicles) to help me fully understand differences in model trims and features. He was extremely knowledgeable on the various trims and package accessories which made it much easier for me to make my decision. He was also extremely professional and friendly. I highly recommend asking for Jordan when you arrive.
Casey really did an excellent job of helping me find a new car. I???m pretty picky and can be a bit difficult so i do really commend Casey for all of his hard work and will do my best to send some business your way.
I take my utility sports vehicle to Alpine Buick on a regular basis because of the outstanding service provided by the Quick Oil Lube Department. I also receive the same type of service from the repairs department, if my vehicle requires repair. Great job, technicians!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
In early November my wife and I decided to purchase a new truck and began visiting several dealerships in the Denver area. We settled on Emich primarily due to the experience we had with Chaz Valdez and a conversation that I had with Wade Seymour. Chaz took the time to understand what our wishes were re: a new purchase, patient with our questions and considerate of my wife and I as we deliberated on making a purchase and selecting just the right vehicle. We are satisfied that we got the best deal and are secure in our decision to buy the vehicle from Emich.
Chaz Valdez was phenomenal in his commitment to making us comfortable. I work at another dealer and decided to look around first. I'm glad I did. I am an anxious person and ask a lot of questions, they made it a priority to confront that challenge with professionalism and understanding. This was my first time buying a car at a dealership. Chaz and finance manager Andrew made it a fairly seemless operation. If anyone looks to buy a new vehicle please go see Chaz and and Andrew at emich chevy. I would recommend these guys very highly.
Great experience with a great, knowledgeable salesperson
by WhatAGreatTruck from DealerRater.com
November 20, 2018
Bryan Foose has a transparent and likable quality about him not typically seen in a car salesman. He's knowledgeable about the products and has a "farm boy" charm about him. He's been in the business for many years and is respectable to customers.
Dale, the Service Manager is great! In his absence last Saturday, his colleague, Chris, was also great! They accommodate your timing and service needs and then they deliver.
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