It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
We travelled from AR to make our purchase with Bostelman Auto.
Made the purchase with 2 phone calls and when we arrived we spent less than an hour ,including test drive. Sales team was 2nd to none. Great job and we look forward to doing more business in the future.
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
Fantastic service! Scott was amazing to work with!
by Michael Thompson from Minnesota
February 24, 2018
Came all the way from MN and Scott even offered to pick us up at the airport which was super convenient and unexpected, clearly the employees truly care about their customers. Upon arrival we test drove the 2012 Camaro that we flew down for and noticed the clutch was slipping. Scott took care of the car right away and had one of their mechanics put a new clutch in right away! Walker chevorlet gave us a courtesy vehicle for the day while we waited for the car and we toured Nashville. Thanks so much Scott for a pleasant and stress free buy!
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
We have been using Walker Chevrolet since October 2006 - when we purchased our HHR. Although we have used other Chevrolet dealerships for both purchase and repair, the total experience is one that you won't find at most dealerships. They have our business!
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