Ended up not buying the car, but only because my son didn't like the color.
Pleased with seller that let us go test drive on highway and offered us to have car inspected at our mechanic.
I will be coming back here in the future for sure.
My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
Another satisfied customer. This is the second rebuilt/salvage title vehicle that I have bought from them and I will continue to refer people to Brokers and Sellers. Open and honest and easy to work with.
They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said ???it???s not my car??? in a somewhat sarcastic manner when we declined additional coverage. Didn???t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it!
First time buying a car with very little to no credit. Jose was able to help us throughout this process and answered all of our questions no matter how many times we asked. We had a budget and he maid it happened. We just had a great first time experience!
We were not offered all of the discounts we should have gott
by Larry Samples from DealerRater.com
December 4, 2018
My wife and I purchased a new Chevorlet Traverse. We specifically ask the sales person if we???re getting all of the discount available and he said yes. He did not give us all discounts available. Vincent R. Was our sales person. Vera Sebastian and Larry Samples
I would definitely recommend Mark Chevrolet to my friends, family or anyone looking for a dependable dealership. Trish Hampton made my first time working with a dealership a great experience which is why I returned! I absolutely trust her and will continue to be a returning customer!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Ggreat service made me feel very comfortable Not pushy but there to answer questions or get you a set of keys Eric Smith Went out of his way to get me extra alarm remote because only was available at time of sale Free of charge from Chrysler dealer down the street. That type of personal attention and doing things that most would overlook Thank you Eric Smith I will come back without Hesitation
Sincerely Michael S
Mr Utley was fantastic. Couldn't have asked for anyone better I will pass his name on and I already have to a friend who will be coming in soon for a lease .
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