I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
by Ryan Schmidt from Berkeley springs West Virginia
March 16, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
I have been dealing with Country Chevrolet for a number of years. Last June we bought a new Silverado from Bobby Soutter and the deal was great, I got a good price for my old truck and a good price on the new one. We decided to buy a new Chevy Malibu so we went back to Bobby and again we made a great deal. Bobby will find rebates and discounts to give you the best deal possible. He worked hard searching for discounts and saved us several thousand dollars. I have bought several vehicles from Bobby and if I buy another one it will more than be from Bobby Soutter. The man has 16 years experience and waiting for your call.
Lauren Miller was AWESOME as my Salesperson! She genuinely cared about my comfort level & my trust issues. The Sales Mgr., Justin was very knowledgeable and answered all my mechanical technology questions. I put them both through lots of hoops and they never showed anything but patience...I left relaxed and confident in their dealership and content driving my new certified car. Thank you for No Pressure!
I take my truck to Steve at Country Chevrolet to have my truck serviced. I always go to Steve Chipman because he has been the man when I need service. He is a person that will answer your questions and give you excellent advice when asked. He answered a question concerning warranties and I took his advice. When I had a problem with my A/C on my truck and because he explained why extended warranties were a safety blanket, the A/C was covered because of what he advised me to do. I will not go to any of the other service agents. The others are good but my preference is Steve Chipman.
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