Donny and Daniel were fantastic. There's nothing like coffee and fresh baked cookies in the morning. :-)
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
My sales associate, Mike Haese, was great, very helpful, and knowledgeable, made the buying process easy. The finance manager John Titley, was also very helpful. Both Mike and John stayed way past closing on a Friday night to complete the sale. I'm very grateful.
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Comfortable, with all new console, camera, music, tech and safety options, plenty of room, great visibility, towing capability, stylish interior and exterior, flexible configuration, and good gas mileage
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
Love our new Equinox.
by A. Morgan from Cripple Creek, CO
November 26, 2018
My husband is 6'5" and I am 5' tall. Buying a vehicle that is comfortable for both of us to drive has been a challenge. And then to add to our problems, my husband has MS and must use a walker. So before we test drive a vehicle we had to fit the walker into the cargo space. Not feasible in most vehicles we tried. The Equinox fit all our needs and we couldn't be happier.
Great service!! Very reasonably priced, Shane and Larry took care of everything for us. I would recommend Symdon to anyone for vehicle purchase and servicing the vehicles. Very professional.
by Grannyme from Westland, MI
November 22, 2018
We were rear ended while stopped at a red light by a F450 truck going approximately 45 mph. Although the car will not be driving anywhere as the rear passenger wheel was broken off and rear windows shattered, we walked away! Feeling thankful that GM designed this car to withstand this type of accident.
I drive over 40 miles to have my vehicle serviced in Mt Horeb because they bend over backwards to make sure my expectations are met. We were in Utah and I had an issue with my vehicle. We called back and talked to Steve in Mount Horeb and he was able to have our problem fixed under warranty. The dealer in Utah didn???t even bother to check his computer to see if there was a recall. This is the kind of service I always get in Mount Horeb. They are the best !
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
Hectic busy Monday morning and Jack was able have someone looking at my truck with no appointment. Went to sales dept. and Jack tracked me down to give me an update. Orders parts got back next day. AWESOME
Woke up last Tuesday morning with a dead battery in a 3 year old truck. Called Zimbrick up to see if they could get me in to get a new battery as soon as possible. I was told to come in as soon as I could. I arrived to the dealership at 8:20AM and was out by 9:15 – 9:20AM. Could not ask for a better service being I had requested this service at the last minute. I would give the service staff an A++++ for customer care.
But would give the GM Corporate Engineering division a D- for a poor electrical design that causes a battery to not last more than 36 months. To Many bells and whistles on this truck that are not needed.
If it were not for the quality of service that I had received, I would get rid of this truck for a new Toyota when my loan is paid up in February of 2018.
I can't begin to tell you how much my wife Lynette and I appreciate the experience we had with the Zimbrick Chevrolet staff in Sun Prairie. From the moment we first walked in the door to discuss our options, to the point when we drove off the lot with our new Equinox, the whole process was very satisfying. Everyone involved including the sales rep, sales manager, and financial rep were very professional, helpful and most of all...made the experience fun and easy. Jim Kauppinen needs a raise and promotion. Awesome sales rep! I'm 52 years old and have purchased a number of vehicles in my life. This by far was the best purchase experience I've had. I will definitely recommend this dealership to family, friends, and anyone else who is looking for a new vehicle. My father, god rest his sole, would be very proud. He worked hard for 35+ years at GMAC. I am a true fan of Chevrolet, and Zimbrick Sun Prairie made it possible for me to drive a very nice new 2017 Equinox. THANK YOU ALL!
Even though they were short handed on the day I stopped to look at a used vehicle, they were polite and professional. I was able to test drive the truck I wanted to and the process of getting the paper work done to buy the it went smoothly.
Thanks Charlie for coming in during your day-off to offer me this amazing vehicle! I highly recommend Charlie for your next vehicle purchase! Enjoy!
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