I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
We were shopping for a new truck. We had been to several dealerships. When down to the final numbers they just couldn't budge off their price our trade. Fortunately for us we found a higher end model locally for $12k off msrp and the same for our trade they were giving ys
I recently went to Spruce Pine Chevrolet for an oil change and tire rotation. During the included free vehicle inspection they found a brake problem that I didn't know was there. The service manager explained the problem and gave me a quote for the repair. I agreed and the repair was done at that time as the parts department had the parts in stock. They showed me the old parts so I wouldn't think they were charging me for a repair that wasn't done. Everyone I dealt with was very courteous and professional. I will seriously consider this dealership when I need to trade cars.
Saw ad on autotrader for vechicle I was interested in purchasing and the dealership had the vechicle listed and the proximity of where I live was a short drive and the entire experience from pulling up on lot to negotiating the deal was great ....will recommend this dealership to family and friends
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