Jeff was extraordinary and realistic. I stopped by and drive the wrangler I was interested in. I wasn’t sure when I could return with my trade. He suggested I send pictures and info on my trade to get us in the ball park. Within 30 minutes of sending him my information that evening he called with a range for my trade. After some negotiation and a trip to the dealership, we closed on the deal and I was on my way in under 30 minutes. Well done.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
We have used this dealer many times. We have bought new, and leased. We have NOT always agreed on everything, but I know they listen and their goal is to give you exactly what you need and want and sometimes they have admitted when they were wrong(and they are human). We have received quality cars with an excellent repair service and I love the friendliness of many of the people I have dealt with at Kelsey. If you need time, they give you time, if you need something in a hurry they are there to help in your time table. I am NOT sure why everyone wouldn't give this dealer a chance to find the car you need & want at the price you can afford. I am happy with this dealership and it is always the first place I think of when needing a car. Mike Kelsey leads a GREAT team!!
Need a car? Go to Kelsey and talk to Jay Loos who is knowledgeable, personable and fair. He makes the car-buying experience painless. We highly recommend him. We have also used their service department and have been very satisfied.
With our credit, we expected to get laughed right out of there but our salesperson, Ken Thamann was amazing! He put us in a car we never dreamed we could have at a great price. He was friendly and made the process much more enjoyable than I thought.
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