Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
My only complaint is my vehicle was due for an inspection and they did not tell me. Three days later i realized I had a 10 on my windshield. I was there on the 8th my day off!! Now i have to arrange either for time off or a ride.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
I love this dealership, our salesperson Katie is awesome. She knows about every vehicle and remembers us year after year. She knows to only show us a car or truck in red and my husband had particular needs from our vehicle. Ken always stops to say hello and makes sure we know he is happy .to see us come back year after year
Cindy was a personable service advisor. Cindy was very understanding, caring and knowledgeable. I encountered her back in April 2017 when I had a transmission issue , after that I only wanted to work with her when I had another issue in August 2018. She deserved all the accolades that are due to her.
The people at Priority Chevrolet are fantastic!!! I had a wonderful experience purchasing from them. If you're shopping for a new vehicle, give my friend James McPhearson a call. He will go above and beyond for you! This great American retired soldier (hero in my book) made my week!
I???ve been wanting a new truck for a while. I spoke to Mike Boatright. His professionalism and helpfulness exceeded my expectations. He was very accommodating and helped me through the entire process. He was very down to earth and easy to work with. I hate going into dealerships and the agents try selling you a car you don???t need or want. Mike didn???t do that at all. I choose and decided and he was very helpful and kind. Please see Mike today. No gimmicks or BS. Mike will give it to you straight! Loved working with Mike! Thanks Mike!!!
Lost car in tide. Needed one immediately. Couldnt have asked for a smoother and satisfying service.
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