I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had an awesome experience with Knoxville Beaty Chevrolet. We were helped by Roger Williams and he was amazing and extremely helpful and friendly! I would absolutely recommend to my friends or family looking to buy a car.
Exceptional buying experience. Roger Williams was my sales contact. Very professional, NEVER pushy like so many sales I've experienced elsewhere. He was always willing to pause and answer any question and made sure every question was thoroughly addressed. If he did not have an answer, he never bluffed. He found someone who could confidently provide the answer. All staff was positive, friendly, helpful. Roger is especially upbeat, optomestic, and sincerely intrested, not in just the sale, but the whole family as well. He took time to visit with every child in the family and answer their questions as well. This was truly a remarkable buying experience.
Salesman (Roger Williams) was excellent!!
Detail shop did not do a good job of detailing the car. Windows were not adequately cleaned--soapy water stains were left on running boards, tires were not cleaned. I still do not have my complete set of mud guards--awaiting a solution to that problem.
Alex Fountain/Mike Rudder Beaty Chevrolet, Knox,TN
by CAS VolFAN from Knoxville, TN
September 10, 2018
I would like to applaud Alex Fountain, Mike Rudder, and Beaty Chevrolet in Knoxville.
I have only purchased cars (spare 1) when my previous car would no longer go 1 mile. Such was the case in June of this year. My car had been towed more times than AAA would cover!
I don't enjoy the car buying experience. But I have to say, Alex Fountain and Mike Rudder actually treated me the way I wish all car dealers would! I was looking for specific things in my new car. They took the time to find out what those things were and there was no high pressure sales tactics and they answered all my "weird" questions. I actually WANTED to buy a car from them!
Thank you so much Alex and Mike! I have never had such a positive experience looking for a car. Even though I didn't find what I was looking for, I will DEFINATELY recommend Beaty's Alex and Mike. You both are A #1 in my car buying book and I will never forget that! **Thank you!**
Shopping for a vehicle has always been a long, drawn out and frustrating experience that my husband and I always have dread in the past. This was not the case in the least with Tarr Chevrolet. Our experience was top notch! The staff is very friendly and non pressuring. The entire buying process was amazingly expedient. They also were very quick in fulfilling their end of an agreement by ordering the item and having it on our new vehicle within 2 two days of purchase of the vehicle. Doing business with Tarr Chevrolet was a great experience and we highly recommend them to anyone in search for a vehicle.
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