Chris made buying a vehicle so easy and stress free. This was my first time trying to purchase a vehicle and I was given plenty of choices and Chris was a straight shooter.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships, only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Our salesman, Marcus, was very friendly and helpful during our visit. If he didn't know an answer to a question, he found out what we wanted to know. There were no high pressure sales pitches. The dealership worked with us to get the best deal possible. Based on our purchase experience today, we would do business with this dealership again.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
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