My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
My husband was in town for the weekend. His car overheated on early Saturday morning. We stopped by Monken Toyota Service department and were very happy that the service department was open. Staff was very helpful trying to arrange a rental car since the car could not be serviced until Monday. Aaron Bradford was very kind and professional. Together with the technician, they are a great team! Thank you so much.
Jesse Williams, Awesome Sales Person!!! If have the pleasure of visiting this dealership, give Mr. Jesse Williams an opportunity to bless you with his awesome customer service. We were also surprised by the integrity and character of the dealership and Mr. Jesse Williams by honoring an awesome online deal on the vehicle we were seeking. A 2011 Chevrolet Impala which we had located on Cars.com. We also travel about 75 miles and were treated exceptionally by Jesse and the dealership when it was needed to go off site to get the cash necessary to complete the transaction. My friend who actually purchased the vehicle is overly excited by this vehicle and the purchasing process provided by Jesse and the dealership.
We recently had the pleasure of visiting Schmidt Chevrolet in Mt. Vernon, Illinois looking for a truck. We had the pleasure of meeting Matt King, whom went right to work on finding a few choices within our budget. At the end of the day we drove home a beautiful Silverado. Thanks to obvious teamwork at this dealership, every aspect of the process was impeccable. Sonja in loan financial was extremely talented and kind. Thanks to everyone there for making the real difference. These are real people, honest, kind, and professional. Bonnie and I will be returning for our next purchase or just stopping by to say hey. Thanks again.
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