I really enjoyed working with Mr. Patire, He was informative, pleasant and not pushy and will definitely work with him again. However, although I did not finance through the dealership I found the ???finance manager??? Colin Slate to be arrogant and off putting once he realized I had no interest in purchasing any additional warranties or accessories. All and all I would rate my experience a positive one and would recommend anyone not financing through the dealership to opt out of the sit down with Mr. Slate. Bruce seems to be a genuinely nice guy and not your typical sleazy car salesman, Thank you Mr. Patire.
After ten years of Whalen keeping my old Equinox in great shape on the road the time finally came to replace. Whalen had just what I needed and made the process quick and easy with a low mileage 2015 Equinox. I look forward to many more years of great service from the sales, finance parts and service teams.
I reported a problem with the key sticking in the ignition when the car is shut off. Often it takes sever restarts of the car and very firmly pushing the shift into park in order to free the key.. I received an unsatisfactory excuse for fixing the problem. Because it did not happen all of the time. I am considering taking the truck to an Albany dealer.
I have a very nice 1996 Chevy Impala SS that needed a flush of the cooling system. I came to Whalen Chevrolet for a BG flush. As I arrived, in their parking lot, a plastic tee in one of the heater hoses burst. Whalen replaced the tee fitting and did the flush ... got the car back later the same day. Go Whalen !!!
Like they say.. Just a great place to buy a car..!
by Saunts from DealerRater.com
October 5, 2018
There are a lot of dealers who Claim they take care of their customers..... This one does.!! From the moment you walk thru the door you'll get a whole different feeling. Friendly, courteous and really willing to go above and beyond. It's like you are Family.... That good..!!! The owners take the time to make SURE you are 100% happy.
Our salesperson, Bruce Patire, made the buying process very easy. He found us the car we wanted and got us a better finance rate than I searched for and found.
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