Used 2020 Chevrolet Equinox for sale near Hastings, MI

After several unhappy experiences with Grand Rapids Ford dealers, the service provided by Ed Koehn of Wayland was a pleasant surprise for any consumer. Asked for a bumper to bumper assessment on both of our high mileage Fords. Repairs done correctly at far less cost than anticipated. Thanks again to Andrew Fletcher (Service Manager) and Victor Moore (Mechanic).

We purchased this car used from Hurd Auto Mall in Johnston, RI, with 1yr warranty. Unfortunately within 1 week of purchase we noticed driver door wasn't properly installed. Dealer refused to fix it. Will never go back to that dealership

Service department is super. I have had the privilege of working with Travis and Courtney many times, would not go any other place! Thank you for all you do! Purchased our Highlander from Bob, he was great as well.

15,000 miles when I bought it, and just got 96,000. Nothing except oil changes, brakes and tires. Going to replace spark plugs, vacuum pump, and battery before I hit 100,000 and I’ll be looking to put another 100,000 on it.

Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.

I love the car, however, the maintenance team I had to work on the car was one star. I had my car serviced for an oil change for its 3 months change which was fine, but they wanted to charge $25 for wiper blades. lol I told them I was not going to pay and I had to see the guy who sold me the car and told no wiper blade last longer than 4 months. lol The car sheet said it came with NEW wiper blades. I had to do all the leg work and they didn't talk to the guys that sell the cars or any people on the other side. Why do they even have a "service center?"

I really enjoy my equinox. Best buy I have ever made. I really enjoy all features that involved in this car. Especially heated seats n remote starter

I had my car in for an oil change (2/12/2024) during the visit I was told the high pressure power steering line was leaking. I set up an appointment to have it repaired and should expect to leave it for the day as it would take about 6 hours. I dropped my car off at 9:00 am for my appointment (2/19/2024). I finally called around 4:00 to find out that my car wouldn't be ready until the next day as authorization from Zurich had only been received that afternoon. My issue: I would have expected that knowing what the repair was on my car, authorization would have already requested so repairs could start when I dropped my car off at my appointed time and could be completed the same day. Now I'm without my car for 2 days instead of the expected one. This to me was very poor planning and didn't set to will with me and also was an added inconvenience for me.

Purchased a used 2020 equinox lt sport 2.0 turbo,9 speed transmission,the 2.0 packs a punch,comfortable seats,nice ride,handles well,has all the bells and whistles,full panoramic moonroof,i am 6ft tall have plenty of head room in back seat,leather interior,the auto start stop can be disabled by placing the shifter in L and pressing the + button 9 times.

Andre in sales and Matt in finance did a fantastic job with the entire process of our vehicle purchase. Will recommend them to relatives and friends.

Took my car into the auto body shop for a car/deer accident the car was in the shop for almost 4 weeks I thought this was to long when the insurance said 12 days. We were not happy with the customer service until we had to call and get the service manager involved. The car was returned to me and the final detailing was immaculate. I would highly recommend this dealership for sales and service but not the body shop (sorry)

The 24 test drive experience was good. The person who helped us (Spencer I think) was very helpful. Non pushy sales made it easy to talk to everyone I met with Ultimately, the car smelled like cigarette smoke deeply and wasn’t for us. I do wish that would have been mentioned to us before driving

Rob and his team were excellent to work with from start to finish. Excellent experience!

best car buying experience ever. Drew did a good job of making the deal happen. Financing with Simon went great. no problems or issues. overall very satisfied. usually when buying a new car or truck i feel as though i have been taken advantage of. It wasnt that way with your dealership, we appreciate that

I've been to a few different Chevy dealerships and this has been the best experience by far. I live across the street from a dealership, but they were scammers and I felt so much better going to Heritage Chevy and it was worth the drive.