My wife and I were fortunate enough to have Jerry Gross take care of my 2015 Silverado today for some warranty work and an oil change. He was great to work with and answered all of my questions. The service department here is the best! I recommend this dealership to everyone-buy a vehicle here and you will be taken care of! Thanks Jerry!
Jordan was great to work with! He responded to my inquiries quickly and professionally, and made it fun to learn about our new Silverado! All the staff we dealt with were friendly and helpful...we felt like we were their priority. Thanks to everyone!
Scott Janke is a wonderful representative for Gross Motors! I was very interested in the Buick Envision prior to its release to dealerships. I spoke with Scott and he took initiative and researched this vehicle for me and let me know immediately when it released and Gross Motors had one at their facility. Scott made the transition from my current lease into a different lease very smooth and to top it off, Gross Motors looked for special discounts that would apply to help me save even more! I am a teacher and they found an "Educational Discount" that could apply at this time! It was an overall great experience!
I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
I just purchased a used Ford Explorer from Osseo Ford. The salesman was very knowledgable and friendly. I had tons of questions and he patiently answered all of them!! Everyone I meet with at the dealership treated me upmost respect and made the experience enjoyable! Osseo Ford rocks!!
Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!
I visited this dealership to review a car seen on Cars.com. Although I live 4 hours from the dealership, I will probably end up buying this or another car from them. They are that good.
Their prices are all "no haggle." so the price you see is the one you will pay. No guessing how much lower they will go. They won't go any lower. This makes the transaction much cleaner and faster.
The staff goes out of their way to be helpful, even if you are just looking, as I was.
The dealership pays their sales staff a salary. Because their is no incentive for them to make the sale, their is no pressure to buy a car. It's a great shopping experience.
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