After a long week of searching for the right truck, I came across this F150 at Herb Easley. Worked with Jack and Derek, and couldn't have been happier! Short, sweet, and to the point. No hassle at all, they got me where I wanted to be and the delivery process and signing papers took no time at all! Thanks again guys for the great experience. Now time to enjoy my new truck!
It started with Will sending me an email and he was with a customer when I got there. Kevin immediately s s flawlessly introduced himself and asked I???d we could look and tear drive till Will was free. Off we went! Getting back to the office Will was free and they both sat with me, were polite, extremely knowledgeable and courteous! I never felt rushed and we were able to agree on what I wanted, what I was comfortable spending and because of the incoming rain, set me up for Monday to get the car detailed! They both called me the next day to see if I had any questions, concerns or needs. They made me feel important and part Of the family!! They are simply the BEST!!!! Chris in finance was super cool and not pushy. I told him my budget and thankfully due to his hard work, I left with my 2018 Honda CR-V happy about the choice but impressed that these three young men were so wonderful!! Eriously recommend them any day!!
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
Outstanding Experience with purchasing a used Pickup
by CCMILLER53 from DealerRater.com
December 5, 2018
What started out as just a check out of a used pickup online turned into an outstanding pleasant process. Dylan McDorman is an informative and will work with you and your family. We look forward to our next dealings.
Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
This is my second time coming here. They are caring and professional. I wasn't pushed and all of my questions were answered. They work together as a team and get the job done. Mr.Allen took good care of me. I was in and out in under 4 hours! I drove off in a 2018 model of my dream car, and I'm so grateful.
Can just say all Great Things about Everyone. Sales department listened to me , and worked with me. F&I worked with me on things I needed at a Great price. Mrs Patterson had car set up when we arrived at front door for a quick test of drive so my wife could get a feel for the car. THANKS AGAIN. 1st New Dodge is a Great one.....
Mike did a great job answering questions and helping to ensure that our car deal met or exceeded all expectaions. The Traverse is a great alternative to large SUVs! I would not have selected this vehicle without Mike's insight.
Eaay scheduling, when it was going to take longer than expected, I was given updates.
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