I have bought several cars from twin city. Bobby Ledbetter , is top notch in my book. He is very fair and will work with you in a way to help you get the car you want. Andy White is a terrific salesman working along side Bobby. Their staff consists of knowledgeable people, hard working and very helpful. As a matter of fact I just purchased a vehicle today for my Company. I highly recommend!!!
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Michael Riggins was super helpful and an honest guy who took care of his customer! I bought a Tahoe out of state and shipped it to Texas. Super easy to work with Donohoo remotely. Highly recommend!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
By far one of the easiest and best experiences I’ve had with buying a car. Staff was knowledgeable and were not pushy. Fast and easy process that made for a non stressful process when buying a car.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
A great dealership with a large selection. No hassle from the sales reps which makes for a more enjoyable experience. See sales rep Mark Ford for a great deal. I highly recommend Mark and the Donohho dealership.
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
Jamey Carson was a pleasure. He made the experience pain free. We found one issue during the test drive (windshield wiper issue). However, Donohoo is ordering the windshield wiper motor and repair free of charge. I would recommend this dealership.
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
Drove from Virginia to purchase certified preowned Silverado 2500. Always afraid to drive that far to be disappointed, but not this time. Daniel, my salesman, was really polite, helpful and knowledgeable before and after the sale. All of the staff was professional and courteous. I will definitely make the drive to Donohoo again.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
Worst engine I ever had
by BEpbfl from Paim Beach Gardens,Fl
December 29, 2018
Initially I bought the car with very low mileage.29,000 thought I had a great deal. Then in 8 months the air conditioning went out and completely replace everything $1,500 by my mechanic. The drive axles went bad replace them not too bad couple hundred dollars. Using oil is a big problem always low when I checked it adding oil continuously. Then the engine shut down on me I was able to get it to my mechanic and he diagnosed that I needed a new engine. Ordered a new engine and he installed it $3,800. Now the exhaust manifold is cracked and I have to replace that another 300. I would not recommend a 2010 Equinox to anybody unless it got all fixed up already a motor new are you see new manifold new axles yeah then be a good time to buy it if you got a deal.
Top notch salesmen and financial employees made initial buying process pleasant and comfortable in all aspects. Follow up communication between customer and sales staff as well as customer service pr was, and is, timely and positive.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Very pleasant experience. The truck I purchased, I first saw on the Harbin Ford web site. When I saw the truck in person, it looked as good as it did on the web. No pressure from the sales force. I was on line chatting with someone from Harbin about the truck and received an email shortly after our conversation was over with answers to my questions. All in all, it was a great experience.
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
My husband and I made the 3 hour drive to Fort Payne to purchase a truck. At the end of finishing paper work and signing agreement salesman then advised us that the vehicle only had one key but he promised to order an extra key and mail it to us. After a week we started calling the salesman who would never return our calls. We then called the sales manager who was very short with us and advised us he would have salesman return our call which never happened. We finally reached the salesman who then advised us that we would not be getting the extra key as he had stated.
We will never use this dealership again. Now we have to pay out of pocket to get an extra key after purchasing a $50,000 vehicle.
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
Good quick service and great friendly staff. They changed my oil and got me out in just few minutes. Price was good as well. Recommend to all
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
Best car buying experience thus far. Salesman, Daniel, was great to work with. If you want to buy a new car, go see them first.
I've never owned a vehicle with this many features
by Sher Chevy all the Way from Carlisle,OH
January 13, 2019
I needed to have a dependable car and have the peace of mind that it is an all-wheel drive. I also wanted a vehicle with room in the back and all the features all the plugins it's more than I could ask for
my name is Fred Buban,i live in Tupelo,MS. an i've been in the car business for almost 40yrs. i came to Bobby Ledbetters Twin City Used Cars over memorial weekend to work the SUPER SALE,an that it was!!!! Mr. Ledbetter an his entire staff treated me like family,Thank You!!!!! an from what i witnessed anyone who came to the SUPER SALE was treated the sameway. Those who became new customers left with smiles on their face an still had money to spend because of the good deal they received at Bobby Ledbetter Twin City Used Cars!!!!! I highly recommend Bobby Ledbetter Twin City Used Cars to anyone looking for a different or another vehicle. .....Sincerly, Fred Buban
Best car yet that I have owned. Heated seats, auto
by Queen Janet from Trotwood, oh
January 9, 2019
My previous car was a 2011 equinox just upgraded to a 2017 equinox. I love this car. Make and model. Comfy and my faves color..get one...
We purchased our car after about 3 weeks of remote communication with the dealer. We're in Kansas and found the car on this website. Our sales rep Vince was very responsive from our first contact, yet he wasn't overbearing or pushy at all. He answered all of our questions in a timely manner and followed up at appropriate intervals. He scheduled our appointment and helped us navigate to the dealer.
Everyone at the dealership was professional and courteous. When we arrived, the car was ready for a test drive. Our technical advisor Amber spent close to an hour going over all of the features of the car with us and getting our OnStar service established.
We had an issue with the car on the drive home, and again, Vince was very responsive. Amber has answered additional questions for us remotely since we got home, and we got a follow up call from the dealership to make sure we were satisfied with our purchase.
They were above board with all cost disclosures, and the car was exactly as it was advertised on the internet.
Overall, this was one of the best car-buying experience we've ever had, and we would highly recommend working with this dealer, whether you're in the area, drive there to make a purchase, or even buying remotely!
by Sandy from Gainesville, Tx
December 3, 2018
Great gas mileage, love the space, couldn’t ask for more out of a car, the technology is great love the apple car play and the App that lets me open my car from my phone.
I went to buy a car and Joey was the one to help me and he was great! Turns out he is very honest to! I left my car in a vehicle that we was test driving which I didn't have my wallet in there but a bunch of other things and I didn't notice if was missing till probably a week later and I blamed my fiance leaving the car unlocked and someone getting in the car to get it well probably 6 months later I went back to Joey and he amediatly noticed me and said he had something for me turns out he kept my purse in his car the whole 6 months and didn't forget! If I was going to buy a car from anyone it would be Joey! He is honest and hard working he did all he could to try to get me in a car that I wanted!
by Brandon from Terre Haute, IN
January 8, 2019
Great quality vehicle. Excellent safety reviews. Good accessories. Good performance. Only dislike is frequently thumping my head on the top of the doorframe getting in and out of the vehicle
Had a great experience @ Twin City in fort payne. Shane Lipscomb was very helpful, friendly and professional. I would advise anyone looking for a vehicle to go to Twin City and ask for Shane. Thanks so much. And last but not least I love my lexus.
Bought 2016 Equinox as I had loved my 2013 Equinox
by Grandma S. from Roy UT
December 7, 2018
I did not buy with all of the bells & whistles but the reliability and and comfort is what I was looking for. It is nice & adequate for my needs and comfort of my 2-grand daughters.
Very pleased with the experience for a third time purchasing our new truck! Keep up the good work TWIN CITY y'all are the BEST!
by Esuazo from Norwood MA
November 23, 2018
This is A very reliable car , good on gas and confortable to drive .
The space between on the rear seats have enough room to stretch your legs .
Overall the best car I ever had so far
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