I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
The purchase of our 2019 Chevy Traverse was very smooth. Arlin provided great customer service and did everything possible to make the transaction very easy!
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
My wife and I went in to have both of our vehicles serviced and we saw a sharp Silverado on the lot. When my wife ran into our salesman Arlin she mentioned the truck and he started telling her about the fantastic rebates GM had just put out that day (12/1/18) and that everyone qualified for GM Employee Pricing. When I caught up with them my wife deferred to me and left Arlin explaining everything to me. He then brought the Silverado he mentioned to me into the service bay since it was pouring down rain. He went over the vehicle explaining features and accessories and the let me take it for a test drive. My wife and I just loved the truck. When I returned I told him what it was going to take for me to trade and he went to work. We were able to work a deal with my trade-in and we got a brand new truck. The reason we keep trading at Hiday's is they treat us like family. We purchased our first car thru Hiday's in 2006 and they have called us by first name ever since. I would highly recommend Hiday's to anyone for superb service all around. From the sales department to the service department everyone is super.
by Brandon from Terre Haute, IN
January 8, 2019
Great quality vehicle. Excellent safety reviews. Good accessories. Good performance. Only dislike is frequently thumping my head on the top of the doorframe getting in and out of the vehicle
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
I am comfortable with my service tech Jay. He is always very professional, knowledgeable and friendly. He is always welcoming.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
It was very reliable and comfortable.
by Jan from Brandon, MS
January 8, 2019
It was very comfortable and reliable. I did not have any major repairs in the 6 years that I owned it. It was a great value for my money.
I have done business at Mike Anderson Chevrolet for over thirty years. Rob and the team have been professional, cordial and great to deal with. I have always enjoyed my car buying experience. Mark has always went out of his way to help.
It is nice to deal with people you trust and respect.
Best car I’ve owned
by Wanderer13 from St Cloud, MN
January 3, 2019
I love this car! Lots of cargo space, leg room in back is great, handles excellent, drives like a dream. Love the Bluetooth option, navigation is a cool feature!
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
by Linda p from Hillside nj
December 29, 2018
I purchased this used 2005 Chevrolet equinox and it's nothing but trouble ever since I purchased it 2 years ago still up to know the car over heats and still they say there's no recall on it!! That's crazy because there has to be a recall!!! Please I need to know if there is a recall I think there is a gasket problem and I need to fix this car.. Please help!!
Salesman was very polite, remembered me when I had last purchased a vehicle from the same dealership approximately 8 months ago. Not pushy at all and very understanding of what I was interested in.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
I have bought two cars from custom car care and each were great! The service and the friendliness of the staff were incredible. I know where to go for my next vehicle I the future. Dean was so helpful and awesome to work with. Definitely would recommend!
Best car yet that I have owned. Heated seats, auto
by Queen Janet from Trotwood, oh
January 9, 2019
My previous car was a 2011 equinox just upgraded to a 2017 equinox. I love this car. Make and model. Comfy and my faves color..get one...
Brian was very helpful when it came to explaining the extra warranty we bought and the paperwork. Recommended we keep original warranty we bought. Very helpful
by McCloud from Germantown, Wi
December 25, 2018
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
Bought this wagon site unseen, we went by the pics and the Car fax report, plus the dealership ratings, and the Salesman Nathan's ratings,
Best SUV I've ever owned!
by jkorth76 from Waupaca, WI
December 13, 2018
I just love this car. The backup camera is awesome and really helps with blind spots. Talking about blind spots, it also lights up on the side mirrors when a car is in my blind spot while driving. It makes me so safe!
Nathan was very responsive to email and got the details worked out easily. I liked having the VIN number and Carfax and multiple pictures of the car posted on the website so I could research it ahead of time. Like that they have a shop that examines the car for needed repairs ahead of time. It was in great shape when I got it.
Love my car
by Samantha from Long Lane
December 11, 2018
I just got my SUV a few days ago, but so far I absolutely love it! I was unsure about owning an equinox at first because I like a sporty looking vehicle but the one that I got was the right color and the interior is perfect!! It has the sportiness that I was looking for. It is exactly what I wanted and it has everything that I was wanting. It met all of my checks on the list. I am so glad I was able to purchase this vehicle.
I gave a five star rating because Nathen Cerna was very helpful with explaining how they offer a fair price from the beginning... no hassels
So far car has been all it was advertised to be.
by A-Man from Suffolk Va.
December 5, 2018
The options on the car are great three USB ports and auto temp control.
The rear seats are very easy to put in the down position and the gas mileage is as advertised.
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