I was very happy either service and the deal. I went in looking for a specific car and received a much better deal then I could find closer to my home. Drove an extra hour to get there, well worth it.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Ed was very helpful, answered all my questions and got me a fantastic deal! I would recommend Ed and Primasing to all my friends!
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
This was the first car that I have purchased and it was a great experience. The staff was very friendly and took their time with me. I would highly recommend Joseph Holt at Primasing Motors.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Salesman was great to work with. Bought a newer truck. Thanks
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
Worst engine I ever had
by BEpbfl from Paim Beach Gardens,Fl
December 29, 2018
Initially I bought the car with very low mileage.29,000 thought I had a great deal. Then in 8 months the air conditioning went out and completely replace everything $1,500 by my mechanic. The drive axles went bad replace them not too bad couple hundred dollars. Using oil is a big problem always low when I checked it adding oil continuously. Then the engine shut down on me I was able to get it to my mechanic and he diagnosed that I needed a new engine. Ordered a new engine and he installed it $3,800. Now the exhaust manifold is cracked and I have to replace that another 300. I would not recommend a 2010 Equinox to anybody unless it got all fixed up already a motor new are you see new manifold new axles yeah then be a good time to buy it if you got a deal.
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
We had really good service here, and they helped us so much finding a new used car and working with us on how much we wanted to spend. Thank you all so much, and we will be definitely coming back in the future when we want another new car.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
by Homer from El Paso
December 26, 2018
Great vehicle good transportation very reliable good mileage very happy with it. Will make for a great primary or secondary vehicle, can’t go wrong with this one.
I filled out an online lead form about a car I was interested in buying. The call was returned to me within an hour. Big Dan talked me into stopping down to take it for a test drive. It was an hour away from my house but worth the trip. The price was fair and it felt very professional and legitimate to work with these folks. They have great quality cars to choose from. For the most part they are dent free, well taken care of, desirable pre-owned cars. After a brief test drive, it was a no-brainer that I should purchase this car for my wife.
The finance process was so quick and simple. We were done with papers in about 15 minutes. The total experience was not even an hour. The even better wow experience was that we were snowed in for two days following the purchase of the car but they delivered it to our doorstep anyway.
From the the first phone call to the last text to follow up on my overall satisfaction, the experience was outstanding. There are not enough stars on this app to give you the full perspective on how top-notch this buying process was.
Now we are two days into owning this car and my wife is totally impressed that a used car could be that solid, drive so tight, and feel like a new car even though it has 90,000 miles on it. It is a 2011 mini Cooper that we bought. It is almost flawless for a car of that age and mileage.
John in finance was so helpful and responsive. He got a rate established for my wife that was beyond what we could've asked for based on her poor credit history. We wound up opting in for the extended warranty, after all it is a used BMW product.
The selection of cars, motorcycles, and other toys made it seem like a car Disney World/hidden gem out there in Albany. I've never been to that area before but I had a great trip and it's worth the drive from the Portland area.
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
Fantastic experience all around! Very friendly and laid back from start to finish! Salesman don't walk around and constantly look over your shoulder nor do they try to talk you into something that you don't want. I would definitely recommend.
by QTPyeJ from Troy, MI
December 18, 2018
I love my car, truthfully. I wish Chevrolet would've done their due diligence with the 2.4L EcoTec™ motor, but overall, amazing car. I love the space, the twin cockpit look with the Camaro gauges. My 4cyl FWD is peppy and she will move out if she needs to! I love this car minus it's MINOR issues.
I had found a 2004 Kia on cars.com and contacted Lassen in Albany, Or. Victor the salesman called right back and i told him what i was looking for and that my husband also had to fit in it. So we went down to see a couple of cars and Victor was great. We did buy the Kia and my husband (who is 6ft 6in) fit in it great. Even the back seat. The process went smoothly and i will tell other family and friends to try them too. I really liked the fact that since it was my car we were trading in and buying a new/used one that Victor talked to me and answered all my questions i had . It was a nice to be treated with respect .
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
They r amazing! Thank U all for everything! We got approved here when no one else would! Adore our new vehicle. when needing another vehicle we will be coming here again.
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
Best car I’ve owned
by Wanderer13 from St Cloud, MN
January 3, 2019
I love this car! Lots of cargo space, leg room in back is great, handles excellent, drives like a dream. Love the Bluetooth option, navigation is a cool feature!
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