My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
My husband and I have been doing business with Homan since 1990.we will not go anywhere else. They are like talking to friends. No pressure. Always friendly no matter who you talk to there. We would recommend them 100%.
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
Awesome, awesome service. The sales and finance guys are top notch. They worked with us for over fours hours to get us into the car we wanted. Even when we left with no car because we couldn't get what we wanted, they still worked until 8:00 at night and got us the car we wanted. They never gave up helping us. They are by far the best dealership ever. I will never go to another dealership ever. Best customer service I have ever received!!!
Kyle Buss did an excellent job of working with us and getting a deal done right away. We feel we were treated fairly and we are very happy with our purchase. We will keep Country Side Chevrolet in mind as a go to location the next time we are purchasing another new Chevrolet vehicle.
By far the best car buying experience I have ever had. Our salesman Jeff was outstanding very down to earth and didn't try selling us something we didnt want. My wife and I both agree we will be buying all of our vehicles from countryside GM Beaver Dam going forward. I also recommend countryside GM Beaver Dam to anyone else looking to buy a GM product
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
The best car buying experience I've had anywhere. No game playing that you usually get, very up front and competitive. Worth the drive if they have what you're looking for. Derek was great to work with.
The people were so nice!!! I recommend them, they have a large selections if cars. If you need a new car then go to Dante auto!!
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