I recently bought a used vehicle from this dealership and was very impressed with the staff. They were very helpful. The lady who wrote up our contracts was very informative and it was obvious she knew what she was doing. I had to have a repair done on the vehicle and the service dept. was extremely helpful and courteous. I felt they were some of the best people to deal with in the Beckley area
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
I saw a vehicle that appeared to be one of those "too good to be true" scenarios. Sent email to dealer via Cars.com a few days later, I received a reply back that the vehicle had been sold and that "all mileage" was accurate. Nothing else to do after that.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
Purchased a 2008 Jeep Wrangler. Best price on the Internet, great customer service. Sales department bent over backwards to meet all my needs. Super nice and genuine people. Not out for my money, no high pressure, just quality service. I will buy the rest of my vehicles from their lot. Excellent purchase.
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Asked for trin to be looked at whike oul change was done. It wasnt done until I reminded and was going out the door after waiting an hour and half for oil change.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Thank you Philip Death for your kid and courteous care!
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Phillip Death is an awesome Service Manager at King Coal Chev. I recommend talking with him regarding any service needs. Although I am still having issues. Phillip is going over the top to help rectify the issue. King Coal is a great dealership to use for purchasing new vehicles or having them maintain your vehicle.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
I have to say that Tom Shephard and his team save my career and my future here in WV. You see, on 11/06/2017 I started a new job, the same day that my minivan decided to break down. The mini van made it my work and after work it made it to King Coal to meet with Tom. Prior to meeting Tom, I had inquired about a car through their website at 10am. By 11, Tom had called to follow up. I gave Tom my details and what I can afford for a monthly payment. Tom and his team literally worked from 11 on to get me a car that I can drive home that same night. I got off work at 4, met Tom at 4:45 and by 6:30 was driving home with my new car. Tom and his team did everything to help me out and get me into a new car!! They even gassed up the new car for me. TOM! Again, thank you and your team for helping this city boy from Chicago start his new career here in West Virginia!! Cheers!!
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
When the insurance company called on Friday to say they were totalling out my car and my rental would end on Wednesday, I didn't have a day off until Thursday, a day late, and as someone with less than perfect credit, a dollar short. Mark and Chase teamed up, let me sign some paperwork and got on finding a way to finance me for an AWD I could afford. Within a couple hours they were texting me about a new achevy Trax at a payment I could handle. By noon, they wanted to know which color I wanted. By 3 I was catching a ride to sign the papers and drive it back to work. Never had a car buying experience like it, but I hope they all are in the future.
Best car yet that I have owned. Heated seats, auto
by Queen Janet from Trotwood, oh
January 9, 2019
My previous car was a 2011 equinox just upgraded to a 2017 equinox. I love this car. Make and model. Comfy and my faves color..get one...
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
Very friendly staff. Very helpful and great to work with in getting exactly what you want.
Best SUV I've ever owned!
by jkorth76 from Waupaca, WI
December 13, 2018
I just love this car. The backup camera is awesome and really helps with blind spots. Talking about blind spots, it also lights up on the side mirrors when a car is in my blind spot while driving. It makes me so safe!
Customer service rep was great. Service tried just to do the minimum and send me back out the door by just balancing my wheels and only when I insisted did they check the alignment which had been supposedly checked just the previous visit, and it was out of alignment this time as well. Not a very thorough job.
Best choice for my Adventures
by BoilerUp from West Lafayette, IN
December 29, 2018
I wasn't sure what to expect, but I have fallen in love with this car. Comfortable drive, great safety specs, and lots of room for all travel needs!
Friendly and efficient. Will be back in the future.
It's a Chevy...Need I say more?
by Ni-Ni from Fitchburg, MA
December 27, 2018
Wonderful!! I love everything about it, from the body style to the color to the smooth ride to the bells and whistles. I made a great choice. I'm very happy. Even though I have not owned this vehicle for long, I am a big fan of Chevrolet.
I just got my SUV a few days ago, but so far I absolutely love it! I was unsure about owning an equinox at first because I like a sporty looking vehicle but the one that I got was the right color and the interior is perfect!! It has the sportiness that I was looking for. It is exactly what I wanted and it has everything that I was wanting. It met all of my checks on the list. I am so glad I was able to purchase this vehicle.
I love this car! Lots of cargo space, leg room in back is great, handles excellent, drives like a dream. Love the Bluetooth option, navigation is a cool feature!
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