Every time I bring my vehicle in they do a thorough job of looking my vehicle over and performing all my maintenance and repairs. The advisors do not perform any work before asking. The sales staff is very helpful too.
I recently purchased my first vehicle at Roy Schmidt Honda and I couldn’t be happier with my experience! Jake Hotze was the salesman I worked with and he went above and beyond to find me a vehicle that best fit my needs and more! Jake along with the rest of the Roy Schmidt Honda staff was very knowledgeable, informative, and upfront about their vehicles and what they had to offer. After finding the vehicle I wanted, Ben Rohlfing helped me with my financing options and thoroughly walked me through every step of the way making everything very clear. What I expected to be an overwhelming experience turned out to be very straightforward and easy. Thank you for being so welcoming and patient and making me a first time vehicle owner. I look forward to doing more business with you guys!
We ran over a dead deer in our Odyssey on a recent trip to IL, and we contacted the service department at Roy Schmidt Honda. We found them kind and helpful. They answered our questions and concerns and assured us that we were good to continue home. We would highly recommend this dealership. Their integrity was impressive.
I had a appointment at 8:15 am and ask if it would be done in 1 hr because I had a place to be. I left and came back in a hour and she told me it would be a little bit. She let 2 cars go ahead of me getting oil changes cause she didn't think I was coming back for 1 hr. Needless to say I think this is very bad customer service. I had to wait another 1/2 hr for my car to be done. That is terrible service when I had a appt and they were walk ins!!!
Bought a new Prius from Brian Schuette. Brian is extremely personable, knowledgeable and professional .
No one can go wrong at Dan Hecht! Number one in sales and service in my book! Everyone always goes the extra mile
ensuring quality in everything they do, every time !
Ty Griffith was my sales person and he kept me informed during the search for my wishlist of a 2-3 year old SUV. He seemed very knowledgeable about the vehicle the dealership found for me even though it was not the brand sold new at Dan Hecht. The buying experience was very good considering the dealership was undergoing construction at the time. Everyone at the dealership was helpful and friendly!
Had friendly service (above and beyond) in buying a new Honda Odyssey! Listened to my needs, budget. Showed me how to use the features and helped my husband and I through the whole process. Roy and his staff were helpful, considerate and very knowledgable. I am very happy with my new purchase! Check them out when buying a new car!
Always friendly and very speedy repairs! The service department was great when I had my escape towed in due to lack of power steering! It was fixed in two days! This includes the weekend since it was late Friday night!
Roy Schmidt Honda provides excellent Customer service! They were wonderful to work with and made getting my repairs go very smooth.
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