Let me start off by saying everyone there is friendly and I feel like I got a good deal on a used 2017 Jeep Wrangler I purchased there. Now the part that made me upset was at the very end of my experience there. They pride themselves on there Seth Wadley promise. Things like free oil changes for life and life on engine. That’s all real nice but when they brought me out to my new Jeep so I can drive off in it and be proud of my new purchase, I noticed it setting in the same place it was when I test drove it earlier that day. The car was dirty on the out side and was setting on empty. I asked why and they said we don’t wash or fill up the tanks on there used vehicles. My salesman did try give me cash for gas once I started getting upset but I did not take it. The fact that they took me out to my new Jeep filthy and on empty and think that is fine. So if you buy a used $35k there they want you to drive it off the lot dirty and on empty. When I buy a new vehicle the first two places I don’t want to stop leaving the dealership is a car wash and a gas station. Very disappointed with this dealership. Won’t be back. They lost my business over $40.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Appointment for service was quick and the quality of service was excellent. The waiting area was comfortable and the shuttle service was great.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Have purchased several (5) vehicles from Karl. Always have received excellent service. Appreciate being able to make appt. online and not having to wait around for vehicle to be serviced.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Timeliness. of service preformed and cleanliness of the dealership. Service tech was pleasant and easy to work with.
Like the free car wash.
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
AS ALWAYS, Cindy in the Brown's service dept goes above and beyond to set up my vehicle repairs in a timely manner and stay within her estimates, and sending me home with a courtesy vehicle. I totally trust the Brown's service dept and am very happy with the quality of the repairs!
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
One of the best cars I’ve ever owned.
by Taylor22 from Jacksonville, Fal
December 20, 2018
It has plenty of legroom in the front and back and plenty of trunk space. Great family vehicle and very reliable transportation. Also for a SUV it gets great gas mileage.
Very friendly associates right from the start to finish. No pushy salesman. He waited patiently for me to make decisions
Very reliable and comfortable.
by Ksmith from Warren, OH
January 7, 2019
This car met all our needs for our growing family. There were things like the back up camera and the speaker system that were not needed but just an added bonus. We are so thankful to know that when we have our daughter in the back seat that she is safe in this car. It rides so nice and handles well. And the gas mileage is also a reason we were looking at this car. We are very pleased with our purchase, it's the perfect size.
I highly recommend this service department for vehicle repair, even if you don't own a GM product....The facilities are clean, the personell friendly and the service department awesome....Charles is the best mechanic on the planet and Erin is the best service writer.....Any service I need is handled flawlessly. This dealership will be at the top of my list when looking for a new Chevrolet..
Buy from Anthony Auto group Gurnee il
by Carl from Ft Bragg, N.C
December 31, 2018
Very roomy, loaded with all the options. For a used car with 30000 miles, price was perfect. Sales folks at Anthony Auto Group in Gurnee are the best,
I had the BEST experience working with Steve and Brian at Berkshire GMC. They were helpful, knowledgeable, and really cared about helping me make the best decision on my new GMC Sierra. They weren't pushy, they made the process easy and I am so excited to be part of the GMC family now. Thank you so much for everything! I could not recommend you more. - Cailin
It's a Chevy...Need I say more?
by Ni-Ni from Fitchburg, MA
December 27, 2018
Wonderful!! I love everything about it, from the body style to the color to the smooth ride to the bells and whistles. I made a great choice. I'm very happy. Even though I have not owned this vehicle for long, I am a big fan of Chevrolet.
VERY HAPPY NO PRESSURE SALES,MAINTENANCE AND PARTS DEPARTMENT VERY PLEASED,EVERYTHING I ASKED FOR WAS COMPLETED PLUS MORE, THANK YOU TO EVERYONE AT GRAND COULEE JESS FORD AND HAPPY HOLIDAYS FROM JOHN AND LINDA.
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
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